Lovely product but appalling service... One order was sent with the wrong message and the order I placed for oversea (at huge expense) was never even dispatched. I chased it up.. (the only way to receive any sort of response was by leaving a public message on social media)... to find that 3days after it was supposed to be delivered it was still being processed. Order had to be cancelled... What is the point of nativity biscuits arriving in January. Looking at comments on instagram, it is clear that I was not the only person with these problems. Terrible terrible service. I will never use them again.