Six star service and quality. I made a bulk order and made a mistake with messages for recipients. I phoned customer service which was busy at the time so I left a message. I was phoned back by the team when promised and nothing was a problem in changing details on my order. Delivery was well documented and I had step by step notification as to where my order was and when it was delivered. All my recipients were delighted with their gifts. I will always recommend Biscuiteers as an unusual gift idea. Thank you to everyone at Biscuiteers. I love your products and giving them as gifts to friends.