Order: 1158162 The coasters arrived today 15/12, one day later than promised which is acceptable particularly during this busy festive period for all, judging by the awful reviews I considered myself as one of the fortunate customers to actually receive orders . Whilst the coasters and the colours and the design as requested are faultless the only issue is that they are made of 'paper' and really not coasters as we know them, this should have been pointed out from the offset, it wasn't or maybe I misunderstood and the only place for these coasters sadly are the waste paper bin. I would suggest a compromise to suit all parties would be some form of a refund, or outline to me where it states these are paper coasters.