“Do not order !!! My order arrived with missing items I provided them all the photos they wanted and at the end their reply was that they don't see a problem at their systems therefore they are not going to refund me or send the missing items......
Also arrived late then the date choosen when placing the order”
“The order still has not arrived two weeks after the scheduled date. The courier's website provides false and misleading information, and customer service has been of no help. I have no idea when my order will arrive.”
“TREBLES LTD *COMĀ dedication and depth of knowledge astounded me. After this fraud cost me a lot of money, they came to my aid. its staff demonstrated its diligence and skill by thoroughly analyzing the situation. Their consistent communication and updates gave me comfort. Their creative methods, which took into consideration my unique situation, enabled me to recoup my losses and make a profit in a matter of days. I highly recommend the excellent service provided by TREBLES LTD*COM”
“WORST COMPANY EVERY. NO ONE IS ANSWERING MAILS.
PLEASE DO NOT PLACE ANY ORDERS WITH THEM, YOU WILL REGRET IT IF YOU DO. I WOULD HAVE WISHED TO HAVE SOMEONE PREVENTING ME FROM THIS WHOLE NIGHTMARE. Order: 3217426 - Bizay”
“Poor quality.
Ordered hang tags. They charged for punching the holes. I wish I had done it myself. The holes were punched randomly.
Stay well clear UK buyers! the company is based in Portugal”
“The product was not of very high quality, and when I received the product it was damaged and unusable. When I advised them of this they asked for photos of the mailing label and wanted me to go through a lot of hoops just to get a discount on the next future purchase. They also made excuses for delivery, when all they had to do was package it better and take a little more time and attention in securing the items. I have received the same product from Office Max via the mail and it was packaged properly without any problems. Bizay is the cheapest printing I've found, however I learned you get what you pay for. I will not be doing future business with them.”
“I recently had an extremely disappointing experience with BIZAY. As a Neurodivergent-led not-for-profit organisation, our needs are very specific and timely. I placed an order for rush production on 19 July 2024, with a guaranteed delivery date of 23 July 2024, paying a significant amount extra to ensure timely delivery for an important event.
Unfortunately, the entire process was a nightmare. Despite the urgency and the extra cost, my order has still not been delivered or even produced. I received no communication or updates from BIZAY regarding any potential delays or issues with my order. I was left in the dark, constantly checking for updates that never came. This lack of transparency and communication is unacceptable and particularly distressing for me as an autistic individual.
When I reached out to customer service, I was met with unhelpful responses and a complete lack of accountability. They failed to provide any answers or solutions. Instead of offering a proper refund, they only issued a customer credit for the delivery and processing fees, which is utterly useless since I have no intention of using their services again. A refund to my payment method was not even offered.
Due to the complete lack of service and communication, we are now looking to take matters further as we still have no order or any information about it. I had to scramble to find another supplier at the last minute, incurring significantly higher costs and stress.
The poor customer service, lack of answers, and failure to communicate critical information have left me deeply dissatisfied. BIZAY's inability to meet their own deadlines and their disregard for customer concerns is unacceptable. I would not recommend this company to anyone, especially those who rely on timely and reliable service.
Avoid BIZAY at all costs if you value your time, money, and peace of mind.”
“I didnāt order from them, but Iām frustrated with their website. In the footer section, they show that you can pay with PayPal, but when you proceed to the payment section, PayPal is not an option.
Additionally, they are full of 5-star reviews on Trustpilot, but it seems they are buying these reviews. Most of the reviewers have only 1 or 2 posts, which suggests that they might be creating new email accounts just to give 5-star ratings to scam companies.”
“JUST DONT buy anything form these cheaters.... I should have had my order for 3 weeks already, and its showing still not even sent. They claim it was not possible to deliver - the delivery site which they offered ot use on their own web - its 24/7 accessible self-service post box...Going to raise Paypal case and will never ever use that shop again...”
“I placed an order for 5000 A6 flyers. The company accepted my order and I paid extra to have the delivery arrive about a week to two weeks after I had ordered it. When the delivery due date came and went, I emailed the company to find out where the delivery was and 5 days after the delivery was due the company cancelled the order saying that they didn't have any stock. However, you could still and still can order A6 flyers through their site. So I'm not sure what the real story is here but the company didn't even contact me when there was this delay or no stock, I had to contact them and it was after the delivery should have arrived.
Their customer service also just ignored all my questions and refused to answer lots of things.
Very poor service and customer service.
Wouldn't recommend.”
“If I would be able to give 0 stars, I would.
Expensive, you cannot download designs, and the customer service is the worst I ever experienced.
They take multiple days for one short e-mail, which is not understandable. I was mailing back and forth 3 weeks long, and in the end, what I wanted wasn't even possible (placing an order in a different country on the same account)
This shop sucks, NEVER ORDER!”
“They tell you the order has been shipped. The delivery date passes, order still hasn't arrived, so you contact them. They say they are awaiting feedback on tracking your order. You contact them again. They say they have had to put the delivery date forward but do not provide a reason. The second delivery date passes. You still hear nothing. Tracking is nonsense as it shows my order going in circles.”
“They had the great idea to expose the content of my order to everyone by sticking it on the outside of the box. If you ever order something that you want to keep private, i rwecommend you to choose another company”
“Shocking. Received my items 4 weeks late (after the date I needed them), & received no refund, apology or response. Is clearly a reason they don't have a contact number. Won't ever use again.”
