“I had an Order of 500 Gym Business Cards which I sent a Picture of how they were to be, exactly the same. The spelling says "THE BOULEVARD" The 500 Cards came back with the Spelling saying " THE BOULEBARD" Totally wrong & still waiting on a reply from Bizay.”
“I had an Order of 500 Gym Business Cards which I sent a Picture of how they were to be, exactly the same. The spelling says "THE BOULEVARD" The 500 Cards came back with the Spelling saying " THE BOULEBARD" Totally wrong & still waiting on a reply from Bizay.”
“Please don’t make the mistake of trusting this company with your money. They will happily send you the incorrect item and then refuse to do anything about it. In my case I ordered 500 Christmas Cards and they sent me postcards instead, which are useless to me. Honestly they have the rudest and worst customer service I have ever experienced and I hope that no one else has to ever deal with experiencing what I went through.”
“Worst company I’ve ever worked with, I ordered flyers and busniss cards for my business, after weeks of waiting they sent me an email saying there is an error and can’t proceed with production and can’t get my refund or talk to anyone there, tired of sending them emails with no response!”
“After countless failed attempts to resolve the issue on my own, I turned to FRAUD SHIELD RECOVERY . I was immediately impressed by her team’s approach. They were efficient, knowledgeable, and kind throughout the process. They made a difficult experience bearable”
“Placed an order of over £50 that even after waiting 6 weeks has never arrived. Customer service is done by a computor bot and hasn't helped resolve the issue. If they screw up, it will be you that suffers, not them.
Order no: 3759329”
“False advertising.
Go to checkout and you need to double the price if you want it within a decent time frame.
Horrid marketing. Unethical.
I didn't buy based on how dishonest they are from the start.”
“Confirmed my order, then weeks later they cancel it and say the product no longer exists. Instead of refunding me, they tell me I'll be given *credit* on their website instead.
I ask for a refund instead, and they treat me like this is very unheard of:
"Please note that this is not the type of service we usually offer to our customers, so as an alternative to your refund request we would like to present the following proposals."”
“Rectangular stickers have no margins so you can't peel them off unless you want to spend hours on a very frustrating job. Why haven't they thought of this? Obviously never tried using their own product. Go elsewhere.”
“I placed an order with express delivery, expecting to receive my item within a few business days. Nearly a month later, I still haven’t received anything. What I have received are empty promises, delays, and a blatant disregard for customer service.
Despite sending multiple emails requesting updates, I was continuously met with vague excuses and misleading responses. When it became clear that the product wasn’t arriving, I formally requested a refund - a perfectly reasonable request given that I paid for a service that was never delivered.
Not only did they ignore my refund requests, but they had the audacity to claim my product was “now ready” and “with the courier soon,” even though their own order tracking page still shows the item is stuck in production.
Let me be clear: I did not ask for more delays or excuses. I asked for a refund.
Withholding money for a product that was not delivered - especially after charging for express shipping - is not just unethical, it’s likely illegal.
Avoid this company at all costs.”
“Lost half my shippment, said they would send me the lost half and then changed their mind and sent me a store credit that didn't cover the shipping costs! They take 24-48 hours to respond, causing massive delays for my business. If you want customer service, do not go with this company.”
“Would NOT recommend. Ordered business cards, order 2 weeks late, the tracking goes round in circles. After complaint email, they finally arrived. Horrendous. Cheap and nasty, not regular business card size, and thin card. Print quality not great and they look awful. Total waste of our Charity's money. Steer clear of this company.”
“27.11.2024 I placed an order at bizay. It has not reached me to this day. Costumer service wrote to me that I did not pick up from collection point, but I have not received any information that it is ready for collection. They wrote again that the order was returned to the manufacturer, if they want they can re-make it and send it. Why do something again if it supposedly came back??? Bizay is a failure, I ask for a refund, but they keep ignoring me and making fun of customers. I do not recommend bizay uk to anyone”
“Do not order !!! My order arrived with missing items I provided them all the photos they wanted and at the end their reply was that they don't see a problem at their systems therefore they are not going to refund me or send the missing items......
Also arrived late then the date choosen when placing the order”
