“Worst experience ever. Half of my order never arrived and was never refunded. What I received arrived more than a month late. Despite shipping costs that are more than half the price of the order, Bizay takes care of absolutely nothing and lets the customer exchange with the intermediary transport companies, which send back to Bizay because it is their contractor! After many lunar exchanges with their customer service and their casual ignorance of my missing order, and their bad faith and refusal of reimbursement, I decided to order elsewhere and not expect anything more from them, I lost a few euros but I kept my nerves. I advise everyone to avoid ordering from Bizay.”
“Awful service, I paid a higher delivery price for expedited Delivery which arrived to the country one month later than promised. I still don't get the package, Its somewhere lost in a packetshop, of which we were not informed. I went to the Packetshop and they say its not there.
Don't recommend, stay away”
“Do not order from this sorry place. I ordered cards, they could not fulfill the order and are refusing to refund my money. Instead they force customers to go to the account where you have to use that money to buy something else from them. They Suck!!!!!”
“I never ordered nor registrated on their site. Yet they spam me per day at least one mail. I already blocked them. I can't unsubscribe from their mails: The mails provide a link to unsubscribe but it - who would have though - doesn't work.”
“Awful experience with Bizay. Zero stars. Paid for expidited delivery, a week past deadline nothing, was told order had not yet been printed. Requested refund and repeatedly offered credit. Had to go through paypal to claim back my money. Avoid this company. The final indignation is they send you about 20 marketing emails a week. I hope this company ceases trading as it is a joke.”
“Waiting for the execution of business cards was 34 days after 40 days, I did not receive any information, I had to contact them myself, I was able to connect after many attempts with the consultants on their chat. I found out that there were some technical problems and if I still want to wait for the execution at no extra cost.
I decided that I would not wait any longer, with such poor customer service and no redress. So they made me wait for my money back for another 10 days.
I will never use their services again and I advise against ordering from this company.”
“Worst service I have ever experienced. I sent a message together with my order that I needed delivery within 5 business days. If not possible, I asked them to cancel my order.
On the website, 48h delivery is promised, in the email confirmation they promise 8 days, but the actual delivery time was over 2 weeks, so when I finally received the item, I had already been forced to order (and received delivery within 48h) from another supplier. They refused to cancel the order, after several emails back and forth refused to pay back and now I have received and paid for an item that I was very clear that I have no use for if they could not deliver as requested.
I will never use their services again and warn everyone of this unserious company.”
“I do not even want to give 1 star.
Do NOT use this company. They do not deliver your orders, then repory an anomaly and then to rectify this will not refund but will only add to your account, when there is no way in hell you want to order anything from them again.
AVOID LIKE THE PLAGUE”
“Do not use just read the reviews below and on trustpilot - Bizay will never contact you and you have no way to contact them (as their will be issues)!”
“Absolute con. I have had three orders. Two came a month late and the latest not at all. The quality is not to desired on the orders that have arrived. Never using these again and warning others the same. Don’t do it. Value your money.”
“So now the 2nd delivery date has passed and nothing as arrived. I’m so done dealing with them. So I have started a boycott campaign to raise awareness of their wrongdoings, help stop them taking any more victims & help get people their hard earned money back.
Please join and help
https://t(dot)me/boycottbizay”
“A total fraud! They took the money and then they canceled the order after a few days and they didn't offer a REFUND but "CREDITS." Unacceptable. Tried to contact the support none replied.”
“Customised items were not delivered at all following *8 weeks* of confusion (production delays, incorrect shipping notifications etc..) and missed the event they were meant for.
**10 weeks** and many emails later I am strictly only given the choice between 1. Start production again or 2. Receive Bizay credit to my account. Despite rejecting the credit, I was then informed I was given the credit and the matter was considered resolved...
This was in breach of the Consumer Rights Act 2015. I had to make claims with my bank to get my money back.
Do not rely on Bizay for timely delivery or reasonable service. Can't comment on product quality because I never received it!”
“Ordered business cards and did not realise they were based in Portugal. They have not delivered my cards and just vague emails that they will bee in touch? Complete fraudsters. I am asking for Mastercard chargeback”
“17 days after making the purchase and paying extra for the fast shipping, I did not receive the product I ordered, I waited another 3 days for a response from customer service to find out that they detected an operational anomaly in my order whatever that means. In my opinion they are scammers. I am going to report this to my bank to get my money back. I would advise against using this company.”
