This company is a scam
This company is a scam. I made my first order with them, which never arrived.
What happened next is, quite frankly, unbelievable. I received an email informing me that they had verified delivery of my order. I informed them right away that I had not and the fun and games began.
Back and forth, nothing but canned responses (in broken English) and what I now realise was purposeful delays in resolving this issue.
When it became clear that this company had no intention of providing me with the order I paid for, I requested a refund.
They have refused, giving me "loyalty credit" in my "customer account". I am a business owner, I did not order business stationary for fun. I was left in a tricky spot without the order and required a refund.
If something goes wrong, you will spend endless time chasing them around, and they will refuse point blank to resolve your issues.
As they have broken UK consumer law, I have reported them to UK Trading Standards. Be aware that you are also unable to unsubscribe from their email communications, as (in breach of GDPR), the unsubscribe link leads to a page where you can.......open a "customer loyalty account!"?
Avoid Bizay at all costs, they are a cowboy outfit
3 years ago
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