At first, I was unsure about trying the new site because of my history with the old platform, but I decided to give it a chance. To my surprise, the interface was clean and easy to navigate, and the support system guided me through the KYC process without any stress. After verification, I tested a withdrawal of my BTC, and it went through immediately. Seeing my funds appear safely in my Bkex account brought back a sense of trust that I had lost before.