Jarome Deacon
Good afternoon guy yes I did purchase some supplements from you guys and somehow it didn’t get delivered to the correct address and I can’t explain why or how this has happened but I didn’t and still haven’t received anything that I purchased witch is extremely disappointing and to compound the disappointment all the blame was shifted to towards myself I was a first time customer and had been given really good advice on your products and Wes extremely excited to get and try them out but as I have said earlier I haven’t received anything from BBP I would like to say that’s the customer service team the you guys have done the bare minimum amount of work needed to try and resolve the issues I also contacted the company in multiple different avenues ie email and via phone to no avail and left multiple messages for you guys to contact me and still haven’t received a response from anyone at BBP as a customer I do take some responsibility for the situation that’s has occurred but I know personally that I would not send my personal supplements to a different address that I do not live at, nor have I ever lived at a would have really appreciated the opportunity to been able to re-purchase the same items as my first order, but also was unable to do so due to the fact that it was a limited time offer and not even a single % discount was offered to me for me to make another purchase I have never had a problem with delivery issues before and I purchase over $800 worth of supplements a month I’m disappointed in both the company at self and the level of customer service I have received. I don’t like to leave bad reviews or any reviews for any company at all but I really do think from my position. There is some improvements to definitely could be made to your customer service.
8 months ago
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