I was looking for a pair of unique bookends and I love Disney. While searching I came across Black Country Metal Works and saw they did weather vanes and doorstops with a lovely silhouette of Mary Poppins. I emailed them to ask if they would be able to make book ends with the same silhouette. Joanne Jones responded and said they would be happy to. She explained the process of making them bespoke for me and confirmed I was happy to proceed. She kept me updated during the process. The bookends arrived and were very well wrapped. I am delighted with them, they look so nice on my bookshelf. Joanne made the whole process really easy and pleasant. I would definitely recommend the company.