Purchased a second hand book for over £31.00 plus £2.49 postage on 10th May. Confirmation of payment via PayPal email arrived immediately. Dispatch email arrived next day on 11th May. It's now 30th May and no book! Have tried to contact Blackwells 5 times, even emailed the bookshop in London. I only get automated responses saying check account for updates. My order does not show on the account. I am so upset my book has not arrived, and no customer service whatsoever. Will the book ever arrive.? Should have gone to Amazon...Shame on you Blackwells!
4 years ago
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