Appalling service. I ordered a book on 21st Sept, confirmation came through on email, and then nothing. No order updates, no dispatch notice, no booked delivery slot, nothing. After a few days, reached out on email (no phone number provided) and had to wait for 3 days before a tame response apologising as they had tech issues. Waited again, still no update, emailed again on 30th, still no response. Clearly happy to take the money but not send the goods and unable to contact anyone to resolve. I've now got to try to cancel the order and get my money back. Like I say, absolutely appalling service. Recommend you DO NOT USE THIS COMPANY.