I would like to leave zero stars! I ordered a book from Blackwells on Saturday and by Thursday nothing, no emails, no contact, nada! I emailed them to ask why no contact or even why no delivery of the book. To my alarm and anger, within 10 minutes I received a paypal message that I had just paid for the book. Another email at the same time told me my book had just been despatched. I emailed Blackwells and told them this, adding that if I had not emailed them would the book still be sitting there doing nothing. No apology, nothing! Never will I order from them again.