I would give 0 stars if it were possible. Don't order from this company if you live outside the UK. The delivery timelines for outside the UK are lies and their helpdesk are just bots who have no power to do anything including check order details - it just spits out the same message each time you make an inquiry. I ordered a book on 5 May for an important meeting on 2 June. Although the money was debited and I received a confirmation email for dispatch the order never showed up in my online account. After 10 days I contacted the help desk to ask about this issue and check the delivery address was correct. At this point I was told to wait for 25 days. It is now 30 May and I have sent another email requesting help and they have told me to wait for another 25 days. I have asked for my money back because I am so disgusted by this service. I am sure I will just receive another email telling me to wait for 25 days.