Website clunky and seemed to not process my order. It appears that you can only order if you are already subscribed but surely that can't be the case. After navigating my way around and completing all the order details it wasn't clear whether or not my order went through. Tried to contact them (you can't phone) and received an auto reply saying that it takes up to 10 days for a response. Now I need to get in touch with my credit card company to check if I've been charged. Certainly an experience I do not care to repeat so first and last time I to try to order from Blackwells.