I placed an order for 2 books from Blackwell’s. Upon checking my bank account a couple of days after placing my order, I saw the expected total amount deducted for the sum of the 2 books. Then I was surprised to see that on top of this they had charged me individually for the books as 2 more transactions, essentially charging me double. My bank balance was also showing these as taken from my balance. I contacted them and they denied it and said that it is most likely a pending payment prior to despatch. However, a week after despatch these 2 extra transactions were still showing on my account. I contacted my bank and they confirmed that that there were 3 payments taken from my account. Everyone should be warned this website is fraudulent and they are stealing people’s money! Your bank account details are not safe with Blackwell’s. I will be disputing this and taking this up further, they will not get away this. This was my first and LAST time ordering from Blackwell’s. Please see attachments as proof of the transactions.
4 years ago
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