Blinds by Post. I sent for two blinds for the front windows of our house. The pictures on their website showed blinds with strings. When we finally received them, one had strings and the other had tapes and they looked really odd at the front of our house. I complained and Stephanie maintained it was my fault and would not accept any responsibility for them. Infact her emails were rather curt and as she was their customer service representative, I think she should brush up on her people skills. Anyway, after much tooing and frowing she offered me a 20% discount if I re-ordered the blinds. I had little choice as it was like being behind prison bars with the tapes. So I placed the order which duly arrived with strings. However, I nevr recetved the 20% discount that was promissed. So it cost me almost £100 to rectify their mistake. Beware of this company.