If I could put minus 100 stars it wouldn't be low enough. This is an appalling company. Ordered a blind track and requested fast track. I had to contact them over a week later to find out why I hadn't received it. I ordered on the 25th Sept, heard nothing by 3rd October so made contact. I was told by them that The estimated dispatch date was the 28th (certainly not fast track next day as I requested) but she couldn't see it on the system, got a further email to say it would be dispatched by the 4th October.....definitely not fast track. When it finally arrived on the 6th October, I Requested my postage back that I paid for "fast track" and they refused saying I didn't request fast delivery. Even though in huge letters across the top of my invoice, is does infact confirm FAST TRACK DELIVERY I have since gone to put it up and it has no fixing screws in it and only 9 trucks for slats. No where near enough for enough slats to cover the window. Contacted them and heard nothing! STEER CLEAR OF THIS COMPANY FOLKS