Avoid this company. They sent me a defective blind and refused to sort it out as 'they test all blinds before they send them out.' So, it's obviously my fault that their blind motor doesn't work. Go to blinds2go instead, I contacted them originally thinking I'd ordered from them and withing 10 minutes they offered to send a replacement. This scummy company took over 2 days to reply to an email and then I had to ring up and the same lady answered the phone pretending to be somebody else, so that we don't realise she is just sat in her bedroom reselling other peoples products, in my opinion.