An exhausting, unacceptable experience from start to finish. I ordered from BlindsByPost expecting a professional level of service — what I got was the complete opposite. After missing their stated delivery window (as clearly noted on my order invoice), I gave them four days’ advance notice to cancel the order, as I would be out of the country. They acknowledged this, assured me the courier would be informed, and confirmed the delivery would not go ahead. What actually happened? The courier delivered the order anyway — without my consent, without a signature, and left it in a shared-access area where I had no means of collecting it. I never took possession of the order, and yet I’ve had to waste an absurd amount of time trying to recover my money for products I don’t even have. Their internal “investigation” process has been nothing short of farcical. Repeated follow-ups from my side were met with vague promises, conflicting updates, and zero urgency. Weeks have passed with no resolution. I’ve finally had to raise a formal dispute with my credit card company just to protect myself as a consumer. BlindsByPost has demonstrated a lack of professionalism, poor internal communication, and zero customer care. I would strongly urge anyone considering them to think twice — this company does not deliver on basic service, let alone accountability.