I have been dealing with this company since March and I can truly say that their customer service is horrible. I have a small boutique and procured their services on Bark to do a revamp on my site that is on shopify. I have spent almost $1,000 with them to still not have my website working correctly. to top it off I had another one of their project managers who looked at my site state that the site did not look good but they could make changes to it. The funny thing is it was one of their project managers from their same company who worked on my site. I have promises over promises that they would work on my site between all these promises I have lost money. The communication is horrible and their promises are empty I am asking them to refund me my money. It would be different if it was a standalone site but its' on shopify which should be an easy project. From march till now which is June and my site is no where ready to be used and the concept is completely off. to say upset is an understatement Furious would be the correct term. If you ask me I would not suggest using them at all!!
2 years ago
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