This is the first time I used Bloom Magic. I wanted to purchase a bouquet in a Parisian hatbox but found competitiors far too expensive with little choice. One day when visiting Bloom Magic I noticed that they were launching a new line featuring Parisian hatboxes and it was just in time. I had some troubles trying to order online so sent an email to Bloom Box, within minutes they rang me and helped me complete the order by phone. I found their customer service incredible and they had great variety and options to make the gift exactly what I wanted. I will certainly be using them again.