While the delivery service was very good, the actual floral arrangement was completely different from a Tropical one I chose. Instead of strong vibrant red and orange blooms of birds of paradise and ginger, the arrangement delivered was a pale imitation, albeit that the flowers, cream anthuriums were exotic. I appreciate that vendors retain the right to make changes in arrangements depending of availability of blooms, but the alternatives in this instance bore no resemblance to those featured in the online picture. I was looking for something vivacious but what was delivered was more funereal. Really disappointed.