I ordered the premium Mulberry bouquet but the bouquet that was delivered was not as described. The bouquet included Thistle which was not included in the description and which is a flower I purposely did not choose other bouquets because they were in them. The bouquet is also missing another flower which was in the images of the Mulberry bouquet online but were not in the bouquet delivered, I do not know the name of the flower but it was one that I had admired and one of the reasons for choosing this bouquet. I was not notified of any changes to the bouquet and the bouquet which was delivered was not as ordered. I also tried to change the delivery address on the morning of the delivery date but was disappointed to be told that the address could not be changed as the flowers had already been loaded even though the new address was in the same area. I did get a call from a driver apologising for this later in the day which I appreciated but it still didn't resolve the issue. I had to pick up the flowers from the original delivery address and deliver them myself. I did mention the error in flowers delivered to the driver but he advised on contacting Luxury Flowers but I just didn't get a chance until now. The error in flowers delivered and issue with change of delivery address has made this a poor and disappointing experience. Kind Regards, Tom Grogan 087 283 4411, Order Number: LFTI-04630