So very disappointing Even after several consultations with the vendor, along with an additional cost due to my specifications. I was happy to make since it was my preference for the occasion in question. I received the wrong colour hatbox, the roses were disappointing (definitely not of standard advertised), the greenery was in disarray (staples clearly visible in the lack lustre arrangement) and damage to the hatbox also. It was received the day before the occasion with no response on the phones upon delivery when I called immediately. Upon response to my emails I was told no redelivery was possible. I received a refund, but this unfortunately does not make up for the planned key photo accompaniment the piece was intended for our occasion. Utterly disappointed. (Photos not loading)