Absolutely disappointing! If I could I would leave no stars. I see I am not the only one who's had their delivery date changed. I put in an order for the 8th of April, only to notice they had changed the delivery date to the 9th. I emailed them first thing in the morning on the 8th, and they had replied saying it was DPD's fault for changing their schedule. Because of this delay,and because i had spent 70EURO on this delivery for someones birthday day, I emailed asking for a refund. There was no point getting them delivered on the next day. They ignored my email, yet proceeded to email me back 4 hours later at 4:30pm, which was 30 MINUTES before their closing time. The email was about the late delivery - something that I had already emailed back and forth about earlier that day??? Also why would you inform someone of a late delivery, so late into the day it should've been delivered?? Despite ALL my emails the previous day, the delivery still went through on the 9th, and with it I only received the flowers, and NOT the chocolate I had also paid for! Absolutely disgraceful! What's the point of paying for the chocolates if they weren't delivered? I also called up DPD, and they told me that the were only informed by Bloom magic about the delivery on the 9th, nothing was passed onto them on the 7th or 8th. I wanted to make a loved one's day special, and instead Bloom made it an incredibly stressful and disappointing experience. Avoid buying from this place if you dont want to go through what I and many other clients have been through.