I ordered a lovely bouquet for my parent's 50th Wedding Anniversary & requested them to be delivered on their special day as a surprise, however, they were only dispatched the day after their special day. They were then further delayed by the delivery courier. I understand the difficulties companies faced with the COVID-19 situation, however, these were for a very special ocassion. When they did arrive, the bouquet was much smaller than expected for the price paid. A couple of the flowers were already starting to wilt, and overall did not last very long. The person receiving the bouquet were disappointed. I would be hesitant to use the service again. I would encourage Bloom Magic to be careful to ensure the freshness of their flowers, as customers are ordering online, and are not getting the chance to see the bouquets in person - so are placing their trust in Bloom Magic to deliver a value for money product/service.