I ordered some flowers to be sent to my friend after an operation with hopes to brighten her day & cheer her up. The 1st bunch arrived looking tired, droopy & old so I complained and requested a replacement to be sent to her. The 2nd bunch were even worse than the 1st one. She & I were absolutely flabbergasted at the state of them. I will be requesting a refund once I get hold of someone in their customer services team.
1 month ago
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