I ordered tulips for a family birthday, not expecting much. I found the delivery charge (same day = $20 cdn) quite high. However, I ordered them at 1 pm and I got pictures of the delivered bouquet at 5 pm, and the flowers looked fresh and much more like the picture on the website than I expected. The overall price was quite reasonable. I hope they will last for a bit. Overall I'm happy with the service and will likely be a repeat customer.