Bloomex Reviews

Name: Bloomex
Rating: 1.28

1.3 Rating 576 Reviews

7 %

of reviewers recommend Bloomex

Company Reviews

Questions

Metrics

1.3

Based on 576 reviews

Shipping & Delivery
Delivery Methods	Courier, Own Driver
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 40%
Accurate And Undamaged Orders	Greater than 50%
Customer Service
Communication Channels	Telephone, Email, Live Chat
Queries Resolved In	Under An Hour
Customer Service	1.6 out of 5
Returns & Refunds
Refunds Process	Difficult

Visit Website

Write Your review

Tell us how Bloomex made you happy

Minimum 10 characters

Would you like to add a photos or videos?

Strengthen your review by uploading photos & videos.

Drag files here or browse

(Supported files: jpg, png, mpeg, ogg, mp4 & webm)

What's your name?

Leave this blank if you'd like to publish your review anonymously.

(Optional)

Whats your email?

We need your email address to verify that your review is genuine

Please note that we may share your email with the company to verify your order.

Bloomex 1 star review on 1st February 2026

171

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Ordered July 9 for delivery July 10. Recipient did not receive,bloomex said they could not enter building and were unable to contact recipient by phone or text, recipient was not contacted at all. Promised to deliver July 13, again no phone call or text, or delivery. I contacted by telephone, was hung up on when I advised the recipient had not received .either phone call or text. Recipient then called to complain, was also hung up on.Flowers were delivered July 16, one full week after ordering! Same flowers, not very fresh after sitting somewhere for a week. Never again.”

Helpful Report

Posted 1 hour ago

“I’d like to express my gratitude to Chole for the exceptional service provided with my recent order. You made someone very happy! Thank you kindly.”

Helpful Report

Posted 1 week ago

“If i could give a lower score I would! The worst customer service I have ever encountered. I ordered flowers that were originally supposed to be delivered on Monday for my mothers birthday. Her husband was trying to get them to stick around the house so they wouldnt miss them and it would be a surprise. He rexieved a text saying they were on the way he responded to them and recieved no further reply, he later sent another text and again recieved no reply. Tuesday came, I again was told they would be delivered and again they stuck around home, this was the final day of my mothers vacation. I reached out multiple times throughout the day and was promised delivery by the end of the day. It was not delivered. Now it is wednesday, they are both away from home and customer service is again telling me they will be delivered today, I expressed that i wanted a refund because everything was so screwed up because of their inability to stick to the original plan that I paid for, I was told multiple times that would not be happening. I asked to speak to a manager or supervisor and was told I was unable to because no one was there. I am disabled and havent been able to financially afford to do anything like this for my mom in years, now I am and I was really looking forward to making her day now it is ruined and all I have from the experience is regret. I don't even think that what is on the truck is what i had ordered in the first place. I will be using other services from now on and I encourage anyone reading this to do the same if you want to avoid headache and disappointment.”

Helpful Report

Posted 1 week ago

“Terrible service. Ordered on Monday evening for next day delivery, received a call on Tuesday stating delivery was not available - offered an upgrade for Wednesday delivery only to have the flowers i had ordered be left at a post office - mind you, flowers were sent to a grieving family 5 hours away from me. Called and was hung up on twice following me requesting to speak to someone in charge - finally spoke with someone who re-ordered flowers for delivery on the Friday, again to then be notified they were at the local post office awaiting collection. An actual joke.”

Helpful Report

Posted 2 weeks ago

“Ordered the Serenity Funeral Package and paid an extra $125 for their premium package from Bloomex.ca for our loved one. Was super disappointed in the what we received. The flowers didnt even covered 1/4 of the casket. Not what you would want to deal with the day of the Funeral. Made multiple complaints made day of and after and still no resolution. Finally they wanted to offer a 15% store credit or if I return the products they would refund me. Ok thanks for replying 3 days later Funeral has come and gone. No thanks and definitely would never order from them again. Save yourself the headache and order from a more reputable company. Trust me BEWARE of this Bloomex online company.”

Helpful Report

Posted 3 weeks ago

“Your company is not trustworthy and I will make sure people know that. My order arrived 4 days late and wasn’t even close to what I ordered. They said I would get a refund and a month and a half later still no refund. I have followed up many times only to get robotic responses that provide no information.”

Helpful Report

Posted 3 weeks ago

“Bloomex changed my order and did not notify me until after it was too late to for me to decide on a new arrangement. Mine was picked specifically for the colours. As my arrangement will not be delivered until tomorrow I have no idea what "their choice" was. Extremely poor customer service. For what I am paying I should have had the choice.”

Helpful Report

Posted 3 weeks ago

“I paid extra to have Birthday Flowers show up in the morningm before noon. Didnt show up until 3:45pm as she was leaving, Customer service has no idea where their deliveries are, or when they will show up. Dont trust them”

Helpful Report

Posted 1 month ago

“Thank you Ash for your great service placing my order.”

Helpful Report

Posted 1 month ago

“Terrible experience! Order flowers, the flowers are coming green! A week after delivery they still haven’t bloom. Worst f**** florist. You better go in the field next to your house!! Customer experience is like their flowers absolute trash. The picture below is one week after the delivery!!”

Helpful Report

Posted 1 month ago

“I ordered flowers from this company to be delivered to a grieving family. I was so embarrassed when I saw the arrangement. It was only a couple of white flowers in a tiny little cup. I was horrified. I also ordered a huge bouquet to be delivered to one of my closest friends. She send me pictures and again it wasn’t anything like I ordered. I sent pictures to Bloomex and of course they made some excuse and refused to refund me. Do not order from this company. You’ll regret it. Pay a little extra and order locally. At least you’ll get what you paid for. This company is a huge scam. Unfortunately they paid to come up for google searches for florists. The name is catchy but the entire company just scams people out of their hard earned money. I wish the government would step in and do something about this fraud!”

Helpful Report

Posted 1 month ago

“I sent numerous emails, along with pictures of what was ordered compared to what was received to customer service, I also spoke to customer service to no avail. I had to apologize to my friend for the horrid flower arrangement. I was very embarrassed. This is the last time I will deal with Bloomex, and I will ensure all my acquaintances are aware of the high embarrassment I felt. I did send a pic to my friend of what was ordered compared to what she received, she was as shocked as I was, and did mentioned some of the flowers arrived already wilted.”

Helpful Report

Posted 1 month ago

“Service et produits de merde. Les fleurs n’était pas belles et complètement différent de leurs images sur leurs sites. Ma pauvre mère de 91 ans s’est faites arnaquer par cette compagnie Bloomex Flowers Canada. Ils refusent de rembourser et ne répondent pas à notre insatisfaction en prétextant que la Commande est en processing alors que nous les avons reçu!”

Helpful Report

Posted 1 month ago

“I paid a premium for Mother’s Day flowers to arrive on Mother’s Day, they arrived 2 days early and when I requested a refund for the difference between regular shipping and premium Mother’s Day shipping they refused. And frankly the flowers my mom received were embarrassing and not like the pictures”

Helpful Report

Posted 1 month ago

“worse flower company ever my daughter bought me a mothers day basket and it came with 3 packets dried crackers 3 small blocks of chocolate and a tub of fairy floss !!!! i have spent 3 weeks emailing management and they just basically go round and round in circles hopeing i will give up they keep saying they will redeliver the proper basket but they never do. please dont ever waste your money with this company”

Helpful Report

Posted 1 month ago

“wrong delivery, poor customer service , unreliable”

Helpful Report

Posted 1 month ago

“Bloomex is a company that does not care about their customers and make every excuse possible not to acknowledge their errors. The bouquet that was delivered to my grand daughter was significantly different from the advertised "Vintage Bloom Bouquet," on their website. I did write an email to Bloomex explaining and stating how disappointed and embarrassed I was to have sent something like what was received for a milestone birthday. I received an email from Bloomex stating that they did nothing and didn't even apologize for sending such a horrible bouquet. I am not impressed with this company and their lack of customer service.”

Helpful Report

Posted 1 month ago

“Flowers were poor quality and wilted on delivery. Failed to survive after transferance. Do not reply to emails. Do not recommend”

Helpful Report

Posted 1 month ago

“I have used this company numerous times, but they have lost me as a customer. I ordered 150.00 dollars worth of flowers and snacks for mothers day, paid extra for delivery and what a schmoozel. The delivery was days late with no explanation, then they send me a email about substitution that was literally blank. I ask for a refund of the extra I paid for delivery and after 10 + emails the refuse to make any correction and the customer service was atrocious. What a joke of a service delivery company.”

Helpful Report

Posted 1 month ago

“I bought 2 arrangements for my mothers funeral on website specified it was 5 stargazer lilies, I went deluxe hoping to get greens as well. We received daylilies and the pedals were already falling off ....very unhappy. We ordered through a different florist and got the lilies we wanted. DO NOT waste your money with this company. T”

Helpful Report

Posted 1 month ago

Bloomex is rated 1.3 based on 576 reviews