Bloomex Reviews

Name: Bloomex
Rating: 1.28

1.3 Rating 593 Reviews

7 %

of reviewers recommend Bloomex

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1.3

Based on 593 reviews

Shipping & Delivery
Delivery Methods	Courier, Own Driver
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 40%
Accurate And Undamaged Orders	Greater than 50%
Customer Service
Communication Channels	Telephone, Email, Live Chat
Queries Resolved In	Under An Hour
Customer Service	1.6 out of 5
Returns & Refunds
Refunds Process	Difficult

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Bloomex 1 star review on 1st February 2026

171

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“While the delivery happened on time, what was ordered was not received and was not a comparable substitute, as well the card was not signed properly, there was no notice of who the flower delivery was from nor was the confirmation texted as promised. Never heard back from the company when I tried to confirm the delivery or to inquire about the correctness of the order.”

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Posted 20 hours ago

“Late delivery! Terrible customer service. I am appalled at the lack of concern.”

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Posted 2 days ago

“Very disappointing dealing with Bloomex. I usually don't give my reviews and since their response for resolving this made me rite this review. I have been waiting more than two month for a response to the complaint I submitted regarding a delivery that was not as advertised. I have followed up several times, but each time I receive the same response that the matter is under investigation. It is extremely disappointing that after more than two months, there has been no resolution or meaningful response.”

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Posted 2 weeks ago

“The WORST. Lies about same day or next day delivery. Changing the arrangement ordered to be NOTHING like what was advertised. Save your money or use them and light your money on fire. Deserves 0 stars.”

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Posted 2 weeks ago

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Posted 2 weeks ago

“So Bloomex is now cold calling people to get them to order! Hahaha I am so disgusted with this company and I made it known to the caller! I will never order from this scamming company ever again! My husband bought me what was supposed to be a beautiful bouquet with my favorite lillies. What showed up was an ugly bouquet with dead carnations and some other ugly dead flowers. They did nothing to rectify the situation. The owner or whoever was corresponding with me was the rudest person I ever dealt with! Don't waste your money! Go to a local florist and buy from them. Better bouquet for your buck!!! Bloomex....stop cold calling people and pretty much begging them to order. Your 15% discount is a joke and so is your pathetic company!!!”

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Posted 2 weeks ago

“so my order was 5 days late with NO notification and i was double charged of course there is NEVER a manager and the customer service people just hang up on you totally stupid”

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Posted 2 weeks ago

“LYING THIEVING FLOWER DELIVERY SERVICE They advertised delivery and then pushed it out to the following week. Missing my sister's birthday completely. They have not yet delivered and I demand my money back or I will sue them in small claims for double the $ I am a senior and I live on a tight budget. This kind of service for such an important occasion is unacceptable.”

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Posted 2 weeks ago

“I wish that I had read these reviews before I ordered from this company! I whole heartedly agree with each reviewer! Terrible company, terrible customer service!! The flowers that were EVENTUALLY delivered looked like a bouquet that you pick up at a grocery store. Not a beautiful bouquet that was displayed on the website! They offered me a $20.00 store credit which is useless as I will never order from them again! Buyer beware!!”

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Posted 3 weeks ago

“Bloomex.ca has horrible customer service and care. They do not honor their service commitment, even if you have written consent from them that an in-store credit will be given for a botched delivery.”

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Posted 4 weeks ago

“They claim they attempted to deliver flowers for me. The recipient was available and the contact information they had was correct. They never contacted the recipient!!! I don’t know how they are in operation. People trust them on special occasions and they don’t care obviously!!”

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Posted 4 weeks ago

“Bloomex is a fraudulent company not delivering on Quality or quantity not even delivering the right order.Offering store credit.OMG never again!! Reported to ACCC and Department of Fair Trade. Then offered 60% back of $152.43… should have looked at Bloomex reviews and the amount they have been fined $1million for fraudulent activity..Not happy..”

Bloomex 1 star review on 1st August 2026

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Posted 1 month ago

“Awful. What we paid for versus what was delivered is disgraceful. The worse, cheapest joke of a flower arrangement I have ever seen. Looks like $10 flowers from a drugstore. Never use them.”

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Posted 1 month ago

“Uncooperative, would not refund or address complaints, late delivery so occasion was over and person was no longer at that address, did not deliver to proper address, missing and broken/damaged items Worst company I’ve ever dealt with in my entire life”

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Posted 1 month ago

“Bouquet delivered after receding a text to call as problems with delivery (at this point, no delivery has been attempted as I was home). The number I called must have been for the delivery driver. Sounds like he was in the wrong city (a neighbouring one at least). Hard to understand - background noise and heavily accented. Flowers delivered late afternoon Monday. They looked fine. Tuesday morning I noticed they looked a bit wilted - just the mini roses, the Lillie’s were still closed and the other small blue flower was fine. For a couple of days noticed the roses were now closed and completely limped over. Two lillies bloomed, but the remaining buds were closed and dehyrating - so will not bloom. I took pictures and finally sent an email on Sunday as I had given enough time to see if they’d come around. I was trying to be patient and give them a chance before complaining. Bloomex told me because I didn’t raise a concern within 24 hours of delivery, they can only offer me a $20 credit on a future order. How insulting! Based on the lack of quality, I’d probably never order from them again. And now with this extremely poor customer service - I WILL NEVER ORDER FROM BLOOMEX AGAIN. A store credit for a future order is futile - I’m sure they know that. (I’d attach a photo to this review but I keep getting an error message)”

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Posted 1 month ago

“Once bitten, twice shy - but in this instance ... a case of WILL NEVER USE BLOOMEX EVER AGAIN! They have invested heavily in Google advertising so their site pops up first, purporting to be local to the area you want delivery, but they are nothing short of dodgey rip offs based internationally. Website is full of stunning images of gorgeous bouquets .... experience = a wilted bunch of dehydrated, very sad looking flowers. In tandem with the late delivery, the worst part of my awful experience was the friend I ordered for was reluctant to send a photo of the arrangement as it looked so awful. While grateful for the gesture, they felt embarrassed notifying of the poor condition in which they arrived. Do your homework when ordering flowers! Go to Google maps of the place for delivery and find an ACTUAL florist shop nearby - they are always so grateful for business and take care with every order.”

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Posted 1 month ago

“My best friends grandpa died so I ordered her a bouquet. We're in our mid 40's so it was a mixture of sad but expected because Grandpa is nearing 100. I specifically chose a bouquet that is described as a 'Burst of color' and in a Mason Jar because my sons name is Mason and it was a nod to him helping chose (he's 4). While what she received was pretty, it was far from a burst of color and jn a vase. See photos.”

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Posted 1 month ago

“Ordered July 9 for delivery July 10. Recipient did not receive,bloomex said they could not enter building and were unable to contact recipient by phone or text, recipient was not contacted at all. Promised to deliver July 13, again no phone call or text, or delivery. I contacted by telephone, was hung up on when I advised the recipient had not received .either phone call or text. Recipient then called to complain, was also hung up on.Flowers were delivered July 16, one full week after ordering! Same flowers, not very fresh after sitting somewhere for a week. Never again.”

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Posted 1 month ago

“I’d like to express my gratitude to Chole for the exceptional service provided with my recent order. You made someone very happy! Thank you kindly.”

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Posted 1 month ago

“If i could give a lower score I would! The worst customer service I have ever encountered. I ordered flowers that were originally supposed to be delivered on Monday for my mothers birthday. Her husband was trying to get them to stick around the house so they wouldnt miss them and it would be a surprise. He rexieved a text saying they were on the way he responded to them and recieved no further reply, he later sent another text and again recieved no reply. Tuesday came, I again was told they would be delivered and again they stuck around home, this was the final day of my mothers vacation. I reached out multiple times throughout the day and was promised delivery by the end of the day. It was not delivered. Now it is wednesday, they are both away from home and customer service is again telling me they will be delivered today, I expressed that i wanted a refund because everything was so screwed up because of their inability to stick to the original plan that I paid for, I was told multiple times that would not be happening. I asked to speak to a manager or supervisor and was told I was unable to because no one was there. I am disabled and havent been able to financially afford to do anything like this for my mom in years, now I am and I was really looking forward to making her day now it is ruined and all I have from the experience is regret. I don't even think that what is on the truck is what i had ordered in the first place. I will be using other services from now on and I encourage anyone reading this to do the same if you want to avoid headache and disappointment.”

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Posted 2 months ago

Bloomex is rated 1.3 based on 593 reviews