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Bloomex Reviews

1.3 Rating 504 Reviews
8 %
of reviewers recommend Bloomex
1.3
Based on 504 reviews
Shipping & Delivery
Delivery Methods
Courier, Own Driver
Average Delivery Time
Within 5 Days
On-time Delivery
Greater than 40%
Accurate And Undamaged Orders
Greater than 50%
Customer Service
Communication Channels
Telephone, Email, Live Chat
Queries Resolved In
Under An Hour
Customer Service
1.6 out of 5
Returns & Refunds
Refunds Process
Difficult
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Bloomex 1 star review on 1st February 2026
Eileen Page
Bloomex 1 star review on 17th January 2026
David
Bloomex 1 star review on 26th October 2025
Kirsten Ashman-Ellis
Bloomex 1 star review on 16th October 2025
Anonymous
Bloomex 1 star review on 16th October 2025
Anonymous
Bloomex 1 star review on 13th September 2025
Anonymous
Bloomex 1 star review on 13th September 2025
Anonymous
171
Anonymous
Anonymous  // 01/01/2019
I ordered a bouquet for my Aunt after surgery. I wasn't stuck on a delivery date. They had to change the date but added a little box of cookies. She loves the cookies and even though the flowers don't really resemble the photo they look pretty nice.
Bloomex 4 star review on 1st April 2026
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Posted 2 weeks ago
I made an order 2 days ago for a small bouquet with Bloomex (by phone) to be delivered to a relative in a location across the country. The Bloomex.ca customer service rep was friendly, polite, well spoken, a good listener and very thorough. Subsequently I had second thoughts about the size of the bouquet, so I called back to cancel - and then re-ordered a larger size. The rep was very understanding and patient. Sure enough, the bouquet was delivered the next day, as promised. I was told that I would receive a full refund within a few days for the order that I had previously canceled. I'll find out tomorrow or the next day whether or not my refund has been debited to my credit card. If it is, all I can say is that doing business with Bloomex - even with the impulsive change I made - was a pleasant experience.
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Posted 1 month ago
I would like too thank your person who help me today and solve my problem and his Name is Jay ..He has gave me very helful servoce for me .Don
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Posted 5 months ago
My daughter said te flower arrangement was lovely. It arrived an hour later but it came. The representative Alex that I placed order with was very helpful.
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Posted 7 months ago
Ethan was so gracious and helpful and me the process easy peasy!
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Posted 7 months ago
Sent some gorgeous roses yesterday, she loved them
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Posted 11 months ago
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Posted 1 year ago
Purchased the Designer Collection IV for a funeral, it was very pretty. I did upsize it to the largest and sadly it did not look very large considering I had upgraded the flowers. For the price it was ok, but sadly expected more flowers. I can’t even imagine how small the smallest arrangement would have been? Fortunately I was able to see it as I attended the funeral, had I not attended I would not have known what it looked like in person. Ordering through the main phone number was complicated to say the least, they incorrectly spelled the name and the address, even after repeating it slowing a couple of times. When I called to fix it they stated they couldn’t change anything. I had to call the florist directly to make sure it was corrected as it would have been very embarrassing, till this day do t know if it was corrected as I could get close enough to the arrangement to see for myself.
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Posted 3 years ago
I ordered a Valentine’s gift from bloomex and I had an amazing experience. Timely delivery with exactly what I wanted. Hassle free service. Totally recommended.
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Posted 4 years ago
Bloomex is rated 1.3 based on 504 reviews