Bloomex Reviews

Name: Bloomex
Rating: 1.29

1.3 Rating 478 Reviews

7 %

of reviewers recommend Bloomex

Company Reviews

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Metrics

1.3

Based on 478 reviews

Shipping & Delivery
Delivery Methods	Courier, Own Driver
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 40%
Accurate And Undamaged Orders	Greater than 50%
Customer Service
Communication Channels	Telephone, Email, Live Chat
Queries Resolved In	Under An Hour
Customer Service	1.6 out of 5
Returns & Refunds
Refunds Process	Difficult

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Bloomex 1 star review on 1st February 2026

171

Anonymous

Anonymous // 01/01/2019

Filter: Rated 1 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“I was called by a florist asking about the delivery address. He was rude, short, and aggressive. The flowers were also not the best-looking or freshest. I wrote customer service via email and chat, and did not get any response back. Not worth any discount, very poor customer service takes all the joy from your occasion. One noteworthy thing is that I heard that the actual delivery driver was courteous.”

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Posted 8 hours ago

“$75 bought a box of cut flowers left outside on a Prince George porch in February. No arrangement in a vase as pictured on their website. Some blooms wilted ( see photo). Last time I order through Bloomex.”

Bloomex 1 star review on 28th February 2026

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Posted 3 days ago

“Took my order, couldn't deliver (you know a florist is kind of date specific - birthdays, anniversaries, weddings, funerals, that kind of thing). Then given the complete run-around trying to get a refund. I should have read the reviews before ordering - definitely a company I will never use again.”

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Posted 3 days ago

“1) paid 19 dollars for an engraved wine glass with my sons name + happy birthday on it and there was no engraving with my sons name or happy birthday 2) the component sent my adult son a pink princess balloon …for a male 3) was assured that it would be between 9-12 and it was not - I contacted them wondering 4) fruit was old and the next day - spoiled 5) cellophane was open on both sides - driver could access and tamper For some odd reason I am unable to leave an example / pic of the fruit basket…because it won’t permit me to upload a pic of the spoiled fruit”

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Posted 4 days ago

“My girlfriend sent me a gift basket and a dozen white roses. The roses were very nice but the gift basket not so much. Expired cookies like all of them. I tried contacting customer service multiple times and they just ignore me. I'm contacting the better business bureau I will be contacting Alberta Health or whoever desks with selling expired food. Rediculous company and shouldn't be in business.”

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Posted 1 week ago

“Ordered roses in jan for valentines. Never showed up after numerous calls. Received finally on 18th and were Carnations. I paid over 70 and they were not even correct flower. Plus Ordered for son and paid for a vase never received till 19th. No vase not even close to what i ordered. Asked for money back and still did not receive anything. No rebate for late orders and incorrect flowers and no case. Never dealing with this company again”

Helpful Report

Posted 1 week ago

“You mean UNHAPPY! Ordered a sympathy bouquet for my sister in law. Trying to get in touch with the help desk is a joke. No response. Flowers were frozen left outside by Purolator courier - did not call or text to recipient, doorbell cam caught them leaving flowers outside -24 weather, didn’t knock or ring the doorbell. Trying to upload a picture of the disaster, I keep getting a message try later.”

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Posted 1 week ago

“FUNERAL FLOWERS NEVER DELIVERED Placed an urgent order (Thursday Feb 12th) for funeral flowers to be delivered. The lady who took my order assured me that by paying extra, it would be delivered by Saturday. Now I have just found out that the flowers were NEVER DELIVERED. It's Tuesday... 4 days and still no FUNERAL flower delivery. They gave excuses but the reasons they gave were things that were never conveyed to me. They refused to give a name as well.”

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Posted 1 week ago

“Flowers that were delivered were not the ones depicted in the “ Pretty in Pink “ photo. They sent a vase of Chrysanthemums instead of Gerber daisies. Terrible tacky cheap looking arrangement.”

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Posted 2 weeks ago

“Totally scam!!!! Don't buy anything from this company, or their fake Florist.ca. Both of the name are the same player, and have same attitude. Ignoring customer, didn't care their customer after payment received. Once payment is gone thru, then don't bother to talk to them. I placed my order on the 10th Feb, for delivery for my partner birthday on the 14 Feb. *order 05313677: Love & Laughter (supersize) LF100-01 They delivered the wrong flower, which I ordered, lack of colour, lack of number of flowers, in comparision on the photo of their website. Very hard to communicate with them, no responsive with number emails sent, with request to correct the details of shipping, which they had it wrong on my order. They idn't care about their customer”

Bloomex 1 star review on 15th February 2026

Helpful Report

Posted 2 weeks ago

“Worst experience, ordered 3 valentine day bouquets to be delivered to 2 different places on Friday 13th, one was delivered on Thursday with missing flowers, wilted flowers. The other 2 still not delivered as of Saturday. Only offered store credit for the first order of missing flowers, no apologies nothing. WILL NOT be using or recommending them at all -”

Helpful Report

Posted 2 weeks ago

“They are not a good place to order.. I placed an order 1 week and a half ago to be delivered a day before Valentine’s Day to a business the site says delivery times between 12pm and 5pm. I called and was on hold for 25 mins before some one answered my call then he told me that they had it to be delivered to a residence between 9am-8pm my girl got off at 4 then went back to sit at 7:30pm because it said they was on the way to be delivered the flowers still wasn’t delivered.. then I called back at 11pm and the flowers still hadn’t been delivered i requested a refund and haven’t heard anything back… needless to say my daughter or her mother didn’t get the flowers I ordered a week and a half ago and I still haven’t gotten my money back… don’t waste ur time or energy find another place to order.”

Helpful Report

Posted 2 weeks ago

“I ordered flowers for my mother’s funeral . They were supposed to be delivered between 9-12 . I called at 12 they said they were still in warehouse and couldn’t be delivered . They never even called to let me know . I had to scramble and pay double at the closest florist . . I called back many times to speak to supervisor but never got a call back .”

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Posted 2 weeks ago

“Flowers were delivered frozen. They left them outside my door in the winter time. They didn’t look anything like we ordered. We paid $75.00 for a rose and carnation. We contacted them but they said their policy was not to give refunds. This is the third year that we have had issues with them and will deal directly with the florist in the future.”

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Posted 3 weeks ago

“I am completed disgusted with the flowers that I sent to a dear friend for her birthday today. She ended up having to put the arrangement together herself and some of the flowers were dead. I can tell you I will never use Bloomex again. I am totally embarrassed by what they had the nerve to send. Use Canada Flowers. There arrangements are always in perfect condition. Sincerely C. N”

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Posted 3 weeks ago

“Awful Customer service Never recommended Bloomex”

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Posted 3 weeks ago

“I had ordered flowers last summer for a co-workers mothers funeral. The flowers were not delivered and I was told after the funeral they would be delivered the next day. I said the funeral is over, there is no use. I requested a refund of my money $150.00. I was then told that the order couldn't be fulfilled because they didn't have agent in the area. I have sent numerous emails trying to get a refund and I am just ignored. NEVER ORDER FROM THIS COMPANY”

Helpful Report

Posted 3 weeks ago

“Provided all the proper address and contact information. Recipient was home and entry code and name was on building register. Was told driver could not find name on registry and said they called. That was a lie. Failed to deliver next day and not sure if a refund will be received. This was to be deliveref on Birthday. Will dispute transaction. Customer unhelpful. Ordered from another company. Will never order again from them! Check out Trustpilot reviews!”

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Posted 3 weeks ago

“I bought an arrangement for a friend who lost a family member, the flowers she received looked nothing like I ordered, it lacked flowers ( after I paid for supersizing) there was suppose to be large and mini roses, purple flowers, there was barley any flowers and not even arranged nice. I am discussed by what was sent and embarrassed. You people should be ashamed of this. I really would appreciate a new PROPER arrangement sent out. But im sure that won't happen as I've sent 5 or 6 emails now with pictures. There's no customer service!”

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Posted 3 weeks ago

“Everything! Not the flowers I expected, delays for the delivery. Very expensive for the poor quality. It deserves 0 stars”

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Posted 3 weeks ago

Bloomex is rated 1.3 based on 478 reviews