Bloomex Reviews

Name: Bloomex
Rating: 1.28

1.3 Rating 593 Reviews

7 %

of reviewers recommend Bloomex

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Metrics

1.3

Based on 593 reviews

Shipping & Delivery
Delivery Methods	Courier, Own Driver
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 40%
Accurate And Undamaged Orders	Greater than 50%
Customer Service
Communication Channels	Telephone, Email, Live Chat
Queries Resolved In	Under An Hour
Customer Service	1.6 out of 5
Returns & Refunds
Refunds Process	Difficult

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Bloomex 1 star review on 1st February 2026

171

Anonymous

Anonymous // 01/01/2019

Filter: Rated 1 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“I would give 0 stars if that was an option. I ordered a supersize Mother's Day bouquet for my 91yo mother. I also added in a pink Wine Swig for $25 & requested a May12th delivery. They were del'd on May11th and as she was away, was not there to receive them. My sister opened the box with my mom on the 12th and was shocked. A small, mostly dying bouquet with no Wine Swig. They sent me photos since I live 1500 miles away; called customer service then emailed the pictures. I got a very long apologetic response about the poor quality & they stated an investigation had been opened. I then received an email from Florist Canada referencing my order number and calling me "Mary-Anne"... not my name btw. They said they had replaced the Wine Swig with an equivalent or better value vase. Not true; there was no vase accompanying the order. The photos were taken in a cheap clear glass vase that my mother had, which coincidentally sell for $10.99 on their site. I made several attempts to get a refund or at least a redeliver to my mom but they have ghosted me. All they offered was $20 credit of which barely covers the delivery fee. Lesson learned. Very poor customer service and business model.”

Helpful Report

Posted 3 months ago

“The bouquet that arrived had flowers that were obviously past their prime; some had blooms that showed damage, some had blossoms that were obviously close to losing petals. I took pictures of them but when I emailed Bloomex with the photos attached, they said that the pictures were not visible in the thread. I sent them another email with the photos attached but got the same response. This was obviously their way of dodging the issue as I haven’t had any further response from them.”

Helpful Report

Posted 3 months ago

“Ordered flowers that were supposed to be delivered for Saturday. Got a text message saying they could not do Saturday and Wednesday was the next best day they could do as Monday was a holiday. They were very rude and hung up when asked why Saturday was an option if they could not follow through. The flowers and candy never seemed to be what you are actually ordering or worth the money. I am very disappointed that this has happened and will no longer use them or recommend them for different occasions as they cannot follow through on their end. They let us know that they could have done Friday but was too late to do so as they let us know on Friday that they would now be delivered on Wednesday. Very poor customer service and communication. If there was an option to leave no stars I would.”

Helpful Report

Posted 3 months ago

“A week before Mother's day I put in an order to be delivered May 09, 2026 On May 10, 2026 I called the coompany to be told they accepted too many orders and my order can't be delivered until May 13, 2026. On May 13 during the evening I called the company again was put on hold for 37 minutes then someone hung up on me, I called again waited 1 Hrs and 3 seconds no one answered. On May 14 called the company again and was told the same thing they had too many orders and couldn't process my order was told it would be there for May 15. I'm very disappointed they should of put out a cut off date if they get too many orders and the shouldn't of charge me for the order I put in base on it still not delivered. I will NEVER order again from them”

Helpful Report

Posted 3 months ago

“Mother's Days flowers delivered 4 days late AFTER mother's Day. The delivery notice said May 10, it's May 14. The flowers were in a box, left on door step found at 6 am. The flowers were a cold damaged leaves were crushed and wilted flowers. I used this service to deliver flowers and now received flowers. Both times were underwhelming and not worth the money. Give your business to a local florist. I will not use Bloomex again.”

Helpful Report

Posted 3 months ago

“First they were supposed to be delivered Mothers Day. I didn't get them until Wednesday. Very disappointing. When I got them they were wilty and very poor quality. I will tell my so to never use this company again.”

Helpful Report

Posted 3 months ago

“Flowers arrived 3 days late and they were dead. I have attempted to contact Bloomex to address the problem, but they do not respond to my emails, I cannot get an agent over the phone and their online chat is unresponsive.”

Helpful Report

Posted 3 months ago

“NEVER oder from Bloomex Flowers were to be delivered May 10 Flowers arrived May 13 Flowers arrived DEAD”

Helpful Report

Posted 3 months ago

“I ordered flowers for my mom for mother's day and they never got to her till 2 days after!!! Very disappointed and all they offered me was my delivery charge back. What a slap in the face for there screw up!!”

Helpful Report

Posted 3 months ago

“Was sent flowers for Mothers day. They came two days late and were not what was ordered. Paid for big bouquet and got small orcid you can buy at the grocery store for 10 dollars. Dont buy from this company.”

Helpful Report

Posted 3 months ago

“Pathetic excuse for an arrangement Came 3 days late, got 6 flowers without any other fillers like greenery and baby's breath The vase that came wasn't the one I requested The arrangement was nothing like the one I ordered Paid $70 for garbage I could have gotten a better arrangement for way less at the grocery store couldn't be more dissatisfied with a company Save yourself the headache and money and don't order from this company I was embarrassed when I received the picture from the person I ordered them for I had to apologize for such a pathetic arrangement and explain that's not what I ordered at all plus the card was written on the back of a coupon Do better bloomex this was unacceptable”

Helpful Report

Posted 3 months ago

“I did not receive what I ordered, I paid $80 for a very ugly bouquet. I was told that they ran out of the flowers that I ordered and therefore some random ugly flowers were delivered instead. I received no compensation nerve refund. I tried to call in and was on hold for 10 minutes and then was randomly disconnected. I will never be ordering from this company again. Bloomex, do better. You are ripping people off.”

Helpful Report

Posted 4 months ago

“My daughter bought me snapdragons for Mothers day. They were wilted and drooped right out of the box. She spent good money on these. What a scam you guys have going on here. Sounds like we are not the only discussed customers. If I could give you a zero or minus...I most definitely would. Very poor service and even worse product. Avoid this company at all cost.”

Helpful Report

Posted 4 months ago

“We ordered fifty flowers. We received ten. We ordered a personalised card. We received a squashed card with a message printed on receipt paper and stapled to the card. It was for a special 70th birthday. It was beyond embarrassing. It's a shame I didn't read all these reviews first before spending money on this atrocity. Bloomex are run by scammers and liars. It's incredible that it's still operating. I've attached a photo of what was supposed to be fifty roses. It cost me more than $100. One is visibly black inside the bud. I will never use them again. Avoid this Bloomex scam like the plague.”

Helpful Report

Posted 4 months ago

“Flowers ordered for Mother’s Day never arrived. Tracking shows the delivery has travelled over 1000 km, but not yet delivered 5 days later. No response from emails. Poor service - well no service and no flowers. A lot of money wasted and feeling like a shabby daughter. Disgusting. Would not recommend. 1 star rating is too good for this company! Can’t add a photo of the nothing I received.”

Helpful Report

Posted 4 months ago

“A fraudulent, almost thriving experience with this company. Late delivery, and delivered a $20 arrangement of almost dead flowers in place of the $140 "100 blooms of orchids" I ordered. Their response.... The "100 blooms" is just a product name, it's closer to 20. Not that we received even 20 or even orchids. I have to laugh at places like this thinking they have anything close to a business instead of a fraudulent scam.”

Helpful Report

Posted 4 months ago

“Terrible. Sent an orchid to my mom (what my father used to get her because she loved them) Sent the smallest orchid ever in a box literally 3 times its size for 80$. Emailed and got an AI answer accusing me of manipulating photo angles. (Flower was right next to the box, taken by my 72 year old mom) Terrible company. Terrible service. Check their IG photos with 3 likes and 100 angry comments. Please avoid”

Helpful Report

Posted 4 months ago

“Pretty bad service!!!🤬🤬🤬🤬🤬🤬 My son bought your flowers to send me on Mothers Day and nothing showed up. Pretty embarrassing for my son who had a beautiful intention to give me something for mother’s Day and A BIG NOSHOW!!!! 😡”

Helpful Report

Posted 4 months ago

“I made an order over the phone with these guys. About 10 - 20 minutes later they emailed me to say they changed the delivery date for 5 days later due to supply shortage. I immediately called back minutes after getting this email and cancelled, and went through a different store. Well... they never cancelled it on thier end and went ahead to deliver the flowers 5 days later and charged me for it still. I contacted them after my dad called to ask why i sent 2 different flower deliveries. When i contacted them, the agent told me that i had not cancelled in time - that i had cancelled after the flowers were already in transit. This was a complete lie. I had canceled less than 10 minutes of getting their email! I asked to speak to a manager and was told someone would contact me within 24 hours. No one did. I called back again the next day and was told the same, that they would have cancelled it for me but that I had not cancelled until after they were in transit. Again i asked to speak to a manager and they told me one wod call within 30 minutes. Guess what, no one called. I called my credit card company to dispute this purchase. They could not help me because my dad had accepted the flowers (had he known, he would have refused to accept, and then my credit card people could have reimbursed me.) Which sucks cause how are the people getting the flowers supposed to know to refuse in this senario right? Bloomex refused to refund me for their mistake and instead offered store credit (which i'll never use likely) or a gift basket (which we all know wont equal the real value of my 90 bucks). I brought this to the Better Business Bureau's attention. They mediated between us but Bloomex would not refund me my cash, nor would they admit their mistake. I refused their store credit and gift basket, because human error I understand, and an apology for thier error would have been accepted with store credit. The fact that they refuse to admit there was a mistake on thier end and continue to blame me its absolutely unbelievable! I have the emails, they have records of my calls. So the proof is in there. I feel like ive been scammed and lied to. Terrible service. Oh by the way, if you go through florist.ca that is them as well. Becareful!! Dont get ripped off like I did!”

Helpful Report

Posted 4 months ago

“Scam! Ordered large and received small and garbage! Disgusting truly how they rip people off”

Helpful Report

Posted 4 months ago

Bloomex is rated 1.3 based on 593 reviews