Bloomex Reviews

Name: Bloomex
Rating: 1.28

1.3 Rating 576 Reviews

7 %

of reviewers recommend Bloomex

Company Reviews

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Metrics

1.3

Based on 576 reviews

Shipping & Delivery
Delivery Methods	Courier, Own Driver
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 40%
Accurate And Undamaged Orders	Greater than 50%
Customer Service
Communication Channels	Telephone, Email, Live Chat
Queries Resolved In	Under An Hour
Customer Service	1.6 out of 5
Returns & Refunds
Refunds Process	Difficult

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Bloomex 1 star review on 1st February 2026

171

Anonymous

Anonymous // 01/01/2019

Filter: Rated 1 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Placed order for 03/14 moms 80th birthday, they switched it to 03/13 day early no problem. Flowers didn’t arrive on that day. New date changed to 03/17. Still didnt arrive on the 17th. Delivered day later on the 03/18. Also flowers arrived dry and starting to wilt. Sorry too bad, our policy is no refunds just some store credit was their response. Paid full price and full shipping and all I got was the run around. Sincerely, Bloomex”

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Posted 4 months ago

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Posted 4 months ago

“I ordered flowers on the 3/03 to be delivered to a funeral on the 05/03, received an email on the 06/03 saying they couldn’t do the delivery, when I asked for a refund they offered to do the delivery on the following Tuesday, just a week later. Had no intention of refunding and used false advertising saying no delivery fee, but added a service fee”

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Posted 4 months ago

“Flowers were okay - smaller than picture and I got the deluxe . To make matters worse I’m a Canadian living in the states and used my Canadian credit card - they charged me in US dollars the Canadian quoted price . When I got my statement they refunded some of the money but not the amount the credit card charged me extra with bank fees. It was a bouquet for 107 and I paid 152 Canadian with the visa conversion of 1.42 . If they were going to charge in AUD dollars they should have charged me the converted price - I will never order from them again.”

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Posted 4 months ago

“Buyer beware . I feel scammed a big time. Ordered a big bunch of flowers and paid more to make it an oversize bunch for my daughter's birthday. Instead they delivered few old cheap flowers that was different from their pictures and explanation of flowers. they were old and in a terrible shape. I tried to call them with no success. Terrible company , but good in marketing and online scam.”

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Posted 4 months ago

“I paid for early daytime delivery. The day my order was supposed to be delivered for a very special birthday to a family member. I got an email telling me that her location was further away than anticipated and the order would not get there until between 2 and 7 PM terrible customer service when I called I was promised a credit and rebate of the early delivery plus charge which did not happen. Do yourself a favour use another flower service. This one is borderline scam.!!!!!”

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Posted 4 months ago

“fruit basket was delivered in a box where the basket had fallen over. The fruit had fallen out showing a stain on the box where fruit was squashed After writing to them may times no response or apology”

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Posted 4 months ago

“Absolutely the worse, do not deal with these people. And typical is their customer services farmed out to Indian Call centers. Miss the anniversary date, never followed up with the miss delivery. Will never deal with them again.”

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Posted 4 months ago

“I wish i could give them no star at all!! I ordered flowers to be delivered on March 9th which they never did. i have been calling and emailing and they never reply . The customer service is extremely horrible. They do not even apologize for the delay. Mind you they charge $14.99 for shipping /delivery . Very poor service. Till now I’m still waiting on it to be delivered. Smh”

Helpful Report

Posted 4 months ago

“Terrible company to deal with. Do not purchase flowers from them. Late delivery, sent to the wrong address, would not issue a refund and very poor communication/non-existent. When I called customer service, the woman was not pleasant to deal with and the conversation was not dealt with appropriately. When the flowers arrived, the amount of flowers was ridiculous for $60, there's about 10 in total, hardly making a bouquet, pathetic. I am very displeased and strongly encourage dealing with a different business. 0/5 stars.”

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Posted 4 months ago

“I paid for a SUPERSIZE bouquet of tulips. The delivery was for the smallest option and one flower was broken. I sent a picture of the small bouquet and mentioned the broken flower with my request to replace the bouquet with what I ordered. After a week, Bloomex customer Service responds asking for more photos (the bouquet was probably dying by then!) and a picture of the broken flower which was discarded a week before! Then it proceeded to instruct how to care for the bouquet. So much was irrelevant and avoidance. Clearly, there was NO INTENTION of fixing the problem. I've concluded that this is simply how BLOOMEX operates...deception and fraud. Avoid this business!!”

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Posted 4 months ago

“I was called by a florist asking about the delivery address. He was rude, short, and aggressive. The flowers were also not the best-looking or freshest. I wrote customer service via email and chat, and did not get any response back. Not worth any discount, very poor customer service takes all the joy from your occasion. One noteworthy thing is that I heard that the actual delivery driver was courteous.”

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Posted 4 months ago

“$75 bought a box of cut flowers left outside on a Prince George porch in February. No arrangement in a vase as pictured on their website. Some blooms wilted ( see photo). Last time I order through Bloomex.”

Bloomex 1 star review on 28th February 2026

Helpful Report

Posted 4 months ago

“Took my order, couldn't deliver (you know a florist is kind of date specific - birthdays, anniversaries, weddings, funerals, that kind of thing). Then given the complete run-around trying to get a refund. I should have read the reviews before ordering - definitely a company I will never use again.”

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Posted 4 months ago

“1) paid 19 dollars for an engraved wine glass with my sons name + happy birthday on it and there was no engraving with my sons name or happy birthday 2) the component sent my adult son a pink princess balloon …for a male 3) was assured that it would be between 9-12 and it was not - I contacted them wondering 4) fruit was old and the next day - spoiled 5) cellophane was open on both sides - driver could access and tamper For some odd reason I am unable to leave an example / pic of the fruit basket…because it won’t permit me to upload a pic of the spoiled fruit”

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Posted 4 months ago

“My girlfriend sent me a gift basket and a dozen white roses. The roses were very nice but the gift basket not so much. Expired cookies like all of them. I tried contacting customer service multiple times and they just ignore me. I'm contacting the better business bureau I will be contacting Alberta Health or whoever desks with selling expired food. Rediculous company and shouldn't be in business.”

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Posted 4 months ago

“Ordered roses in jan for valentines. Never showed up after numerous calls. Received finally on 18th and were Carnations. I paid over 70 and they were not even correct flower. Plus Ordered for son and paid for a vase never received till 19th. No vase not even close to what i ordered. Asked for money back and still did not receive anything. No rebate for late orders and incorrect flowers and no case. Never dealing with this company again”

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Posted 5 months ago

“You mean UNHAPPY! Ordered a sympathy bouquet for my sister in law. Trying to get in touch with the help desk is a joke. No response. Flowers were frozen left outside by Purolator courier - did not call or text to recipient, doorbell cam caught them leaving flowers outside -24 weather, didn’t knock or ring the doorbell. Trying to upload a picture of the disaster, I keep getting a message try later.”

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Posted 5 months ago

“FUNERAL FLOWERS NEVER DELIVERED Placed an urgent order (Thursday Feb 12th) for funeral flowers to be delivered. The lady who took my order assured me that by paying extra, it would be delivered by Saturday. Now I have just found out that the flowers were NEVER DELIVERED. It's Tuesday... 4 days and still no FUNERAL flower delivery. They gave excuses but the reasons they gave were things that were never conveyed to me. They refused to give a name as well.”

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Posted 5 months ago

“Flowers that were delivered were not the ones depicted in the “ Pretty in Pink “ photo. They sent a vase of Chrysanthemums instead of Gerber daisies. Terrible tacky cheap looking arrangement.”

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Posted 5 months ago

Bloomex is rated 1.3 based on 576 reviews