My 1st order went well. The 2nd order did NOT. I never got a confirmation email/text/order number and keep getting texts/calls saying that I left something in my cart. 2 additional orders went thru on my credit card ( see why they make you pay before filling in the delivery details) I tried using their live chat and no 1 responded. I have called them 3 times and they hang up after 1 minute. I have tried leaving messages to cancel my orders and my account. the webpage is stuck on my delivery details and the only option is to 'complete order' and no option to go back to cancel. Would not recommend