Booked birthday roses 15/07/25 to be delivered 22/07/25, get a phone call at 10am on 22/07/25 - sorry but we are out of roses and are sourcing a local florist for a replacement bunch. Replacement bunch was a poor quality and no roses includedplus the extras I had paid for were not provided. Horrible customer service, did not get close to the quality I had paid for and the "surprise" delivery was wasted as not delivered until very late after the recipient had left. No response to emails....worst company I have dealt with.