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Bloomex Reviews

1.3 Rating 343 Reviews
8 %
of reviewers recommend Bloomex
1.3
Based on 343 reviews
Shipping & Delivery
Delivery Methods
Courier, Own Driver
Average Delivery Time
Within 5 Days
On-time Delivery
Greater than 40%
Accurate And Undamaged Orders
Greater than 50%
Customer Service
Communication Channels
Telephone, Email, Live Chat
Queries Resolved In
Under An Hour
Customer Service
1.6 out of 5
Returns & Refunds
Refunds Process
Difficult
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Bloomex 1 star review on 23rd February 2025
Anonymous
Bloomex 1 star review on 23rd February 2025
Anonymous
Bloomex 2 star review on 23rd February 2025
Phillip
Bloomex 2 star review on 23rd February 2025
Phillip
Bloomex 1 star review on 17th February 2025
Lauren
Bloomex 1 star review on 11th February 2025
Anonymous
Bloomex 1 star review on 11th February 2025
Anonymous
152
Anonymous
Anonymous  // 01/01/2019
Their customer service was okay. But unfortunately, I got frozen flowers when they were delivered and I’ve been waiting over 10 days for a replacement. The warehouse sucks.
Bloomex 2 star review on 23rd February 2025 Bloomex 2 star review on 23rd February 2025
Helpful Report
Posted 2 months ago
Ordered a fruit basket for Friday delivery to Fredericton (no Sat/Sun delivery) for elderly mom. Didn't make "courier connection" so wasn't delivered & I wasn't informed. I called Bloomex on Monday & they said they will send a new order on Tuesday - two days after her birthday! I told them no - cancel the order, I want a refund. Mom calls next day & they've delivered the ordered!!! Call Bloomex back & not only did they lie to me but when I demanded a manager in Canada the agent hung up on me. I've never had a problem before but this takes the cake in horrendous customer service, deceitful business practices and lack or resolution.
Helpful Report
Posted 3 months ago
I ordered some flowers for my friends wedding, it was delivered sooner than I asked for and left at the venue front door. The recipient received the delivery notification, but didn’t see the actual box of roses and card I ordered for them.I wish the delivery method will be personalized specifically for the big events. It’s very frustrating. I paid almost $100 Never will order again.
Helpful Report
Posted 1 year ago
Bloomex is rated 1.3 based on 343 reviews