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Bloomex Reviews

1.3 Rating 384 Reviews
8 %
of reviewers recommend Bloomex
1.3
Based on 384 reviews
Shipping & Delivery
Delivery Methods
Courier, Own Driver
Average Delivery Time
Within 5 Days
On-time Delivery
Greater than 40%
Accurate And Undamaged Orders
Greater than 50%
Customer Service
Communication Channels
Telephone, Email, Live Chat
Queries Resolved In
Under An Hour
Customer Service
1.6 out of 5
Returns & Refunds
Refunds Process
Difficult
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Bloomex 1 star review on 9th June 2025
Anonymous
Bloomex 1 star review on 9th June 2025
Anonymous
Bloomex 1 star review on 22nd May 2025
Ifeanyi
Bloomex 1 star review on 22nd May 2025
Ifeanyi
Bloomex 1 star review on 22nd May 2025
Ifeanyi
Bloomex 1 star review on 22nd May 2025
Ifeanyi
Bloomex 1 star review on 13th May 2025
Cindy
162
Anonymous
Anonymous  // 01/01/2019
Did not get delivered same day. Very disappointing arrangement. Flowers crushed and heads falling off. Sparse arrangement. Sad for my daughter who went to so much trouble to order me flowers for Mother’s Day.
Helpful Report
Posted 2 months ago
Their customer service was okay. But unfortunately, I got frozen flowers when they were delivered and I’ve been waiting over 10 days for a replacement. The warehouse sucks.
Bloomex 2 star review on 23rd February 2025 Bloomex 2 star review on 23rd February 2025
Helpful Report
Posted 4 months ago
Ordered a fruit basket for Friday delivery to Fredericton (no Sat/Sun delivery) for elderly mom. Didn't make "courier connection" so wasn't delivered & I wasn't informed. I called Bloomex on Monday & they said they will send a new order on Tuesday - two days after her birthday! I told them no - cancel the order, I want a refund. Mom calls next day & they've delivered the ordered!!! Call Bloomex back & not only did they lie to me but when I demanded a manager in Canada the agent hung up on me. I've never had a problem before but this takes the cake in horrendous customer service, deceitful business practices and lack or resolution.
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Posted 6 months ago
I ordered some flowers for my friends wedding, it was delivered sooner than I asked for and left at the venue front door. The recipient received the delivery notification, but didn’t see the actual box of roses and card I ordered for them.I wish the delivery method will be personalized specifically for the big events. It’s very frustrating. I paid almost $100 Never will order again.
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Posted 1 year ago
Bloomex is rated 1.3 based on 384 reviews