Bloomex Reviews

Name: Bloomex
Rating: 1.28

1.3 Rating 593 Reviews

7 %

of reviewers recommend Bloomex

Company Reviews

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Metrics

1.3

Based on 593 reviews

Shipping & Delivery
Delivery Methods	Courier, Own Driver
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 40%
Accurate And Undamaged Orders	Greater than 50%
Customer Service
Communication Channels	Telephone, Email, Live Chat
Queries Resolved In	Under An Hour
Customer Service	1.6 out of 5
Returns & Refunds
Refunds Process	Difficult

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Bloomex 1 star review on 1st February 2026

171

Anonymous

Anonymous // 01/01/2019

Filter: Rated 1 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Your company is not trustworthy and I will make sure people know that. My order arrived 4 days late and wasn’t even close to what I ordered. They said I would get a refund and a month and a half later still no refund. I have followed up many times only to get robotic responses that provide no information.”

Helpful Report

Posted 2 months ago

“Bloomex changed my order and did not notify me until after it was too late to for me to decide on a new arrangement. Mine was picked specifically for the colours. As my arrangement will not be delivered until tomorrow I have no idea what "their choice" was. Extremely poor customer service. For what I am paying I should have had the choice.”

Helpful Report

Posted 2 months ago

“I paid extra to have Birthday Flowers show up in the morningm before noon. Didnt show up until 3:45pm as she was leaving, Customer service has no idea where their deliveries are, or when they will show up. Dont trust them”

Helpful Report

Posted 2 months ago

“Terrible experience! Order flowers, the flowers are coming green! A week after delivery they still haven’t bloom. Worst f**** florist. You better go in the field next to your house!! Customer experience is like their flowers absolute trash. The picture below is one week after the delivery!!”

Helpful Report

Posted 2 months ago

“I ordered flowers from this company to be delivered to a grieving family. I was so embarrassed when I saw the arrangement. It was only a couple of white flowers in a tiny little cup. I was horrified. I also ordered a huge bouquet to be delivered to one of my closest friends. She send me pictures and again it wasn’t anything like I ordered. I sent pictures to Bloomex and of course they made some excuse and refused to refund me. Do not order from this company. You’ll regret it. Pay a little extra and order locally. At least you’ll get what you paid for. This company is a huge scam. Unfortunately they paid to come up for google searches for florists. The name is catchy but the entire company just scams people out of their hard earned money. I wish the government would step in and do something about this fraud!”

Helpful Report

Posted 2 months ago

“I sent numerous emails, along with pictures of what was ordered compared to what was received to customer service, I also spoke to customer service to no avail. I had to apologize to my friend for the horrid flower arrangement. I was very embarrassed. This is the last time I will deal with Bloomex, and I will ensure all my acquaintances are aware of the high embarrassment I felt. I did send a pic to my friend of what was ordered compared to what she received, she was as shocked as I was, and did mentioned some of the flowers arrived already wilted.”

Helpful Report

Posted 3 months ago

“Service et produits de merde. Les fleurs n’était pas belles et complètement différent de leurs images sur leurs sites. Ma pauvre mère de 91 ans s’est faites arnaquer par cette compagnie Bloomex Flowers Canada. Ils refusent de rembourser et ne répondent pas à notre insatisfaction en prétextant que la Commande est en processing alors que nous les avons reçu!”

Helpful Report

Posted 3 months ago

“I paid a premium for Mother’s Day flowers to arrive on Mother’s Day, they arrived 2 days early and when I requested a refund for the difference between regular shipping and premium Mother’s Day shipping they refused. And frankly the flowers my mom received were embarrassing and not like the pictures”

Helpful Report

Posted 3 months ago

“worse flower company ever my daughter bought me a mothers day basket and it came with 3 packets dried crackers 3 small blocks of chocolate and a tub of fairy floss !!!! i have spent 3 weeks emailing management and they just basically go round and round in circles hopeing i will give up they keep saying they will redeliver the proper basket but they never do. please dont ever waste your money with this company”

Helpful Report

Posted 3 months ago

“wrong delivery, poor customer service , unreliable”

Helpful Report

Posted 3 months ago

“Bloomex is a company that does not care about their customers and make every excuse possible not to acknowledge their errors. The bouquet that was delivered to my grand daughter was significantly different from the advertised "Vintage Bloom Bouquet," on their website. I did write an email to Bloomex explaining and stating how disappointed and embarrassed I was to have sent something like what was received for a milestone birthday. I received an email from Bloomex stating that they did nothing and didn't even apologize for sending such a horrible bouquet. I am not impressed with this company and their lack of customer service.”

Helpful Report

Posted 3 months ago

“Flowers were poor quality and wilted on delivery. Failed to survive after transferance. Do not reply to emails. Do not recommend”

Helpful Report

Posted 3 months ago

“I have used this company numerous times, but they have lost me as a customer. I ordered 150.00 dollars worth of flowers and snacks for mothers day, paid extra for delivery and what a schmoozel. The delivery was days late with no explanation, then they send me a email about substitution that was literally blank. I ask for a refund of the extra I paid for delivery and after 10 + emails the refuse to make any correction and the customer service was atrocious. What a joke of a service delivery company.”

Helpful Report

Posted 3 months ago

“I bought 2 arrangements for my mothers funeral on website specified it was 5 stargazer lilies, I went deluxe hoping to get greens as well. We received daylilies and the pedals were already falling off ....very unhappy. We ordered through a different florist and got the lilies we wanted. DO NOT waste your money with this company. T”

Helpful Report

Posted 3 months ago

“My son bought me a "premium" hamper for Mother's day which was nothing like the description online. I priced the contents - 2 x cheap bottles of wine; 2 x Arnott's biscuits ($2.00 each); 2 x Oreo biscuits ($1.60 each); 2 x gluten free rice crackers and two sachets of coffee (80 cents each). What a huge disappointment and quite misleading of you. And a huge disappointment and embarrassment for him. What are you going to do about it?”

Helpful Report

Posted 3 months ago

“What we ordered and what we got were ridiculous and because of some missed info it wasn't delivered until may 19th and it was for mother's day. We were also told because of the issue they were going to add some chocolates and that never happened. I do believe we will think twice about ordering even though this was our 4th transaction. Very disappointing”

Helpful Report

Posted 3 months ago

“I ordered flowers for Mother's day, they assured me they would be delivered, I'm still awaiting delivery for these expensive flowers. Customer service at Bloomex is appalling. Basically I've lost the money I've spent, also, no flowers. Bloomex should not be in business. Do not order through them, you will be very disappointed and receive no compensation.”

Helpful Report

Posted 3 months ago

“I’ve been a loyal customer of Bloomex for nearly a decade, but the last three orders I’ve placed in the past three months have been nothing short of disappointing. The flowers you order and the ones you receive are often vastly different. When I’ve called customer service, they’ve claimed their policy is to find something similar and refuse any refunds. I strongly advise against purchasing anything from them until they address this issue.”

Helpful Report

Posted 3 months ago

“If it were possible to give a negative rating, I would. Please be warned: this company falls short on both product quality and communication. What should have been one of the most anticipated and special days ended up being deeply disappointing because of their service. I strongly advise others to avoid dealing with this company.”

Helpful Report

Posted 3 months ago

“First time ever writing a negative review online. My son has had flowers shipped to me several times from Bloomex. The last two bouquets have arrived wilted and had to be tossed within two days--definitely not worth the money. I filled out a complaint on their website but have had no response. So disappointed.”

Helpful Report

Posted 3 months ago

Bloomex is rated 1.3 based on 593 reviews