Bloomex Reviews

Name: Bloomex
Rating: 1.29

1.3 Rating 478 Reviews

7 %

of reviewers recommend Bloomex

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Metrics

1.3

Based on 478 reviews

Shipping & Delivery
Delivery Methods	Courier, Own Driver
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 40%
Accurate And Undamaged Orders	Greater than 50%
Customer Service
Communication Channels	Telephone, Email, Live Chat
Queries Resolved In	Under An Hour
Customer Service	1.6 out of 5
Returns & Refunds
Refunds Process	Difficult

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Bloomex 1 star review on 1st February 2026

171

Anonymous

Anonymous // 01/01/2019

Filter: Rated 1 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Bait and Switch I ordered flowers Jan 2026 to be sent to my sister in law who had surgery What was del'd was embarrassing and noy at all what was ordered It's a scam Bloomex is running and I will tell everyone I know and put it out there no to use Bloomex It's a waste of money A No Frills bouquet is what was delivered”

Helpful Report

Posted 1 month ago

“Worst experience of my life I ordered the flowers on the 27 to be delivered on the 29, we are the 30th and no flowers, no answer. Heres my last email to Bloomex: Kindly cancel the order, the flowers were supposed to be delivered yesterday, there is absolutely no meaning to it anymore. Yesterday flowers don't mean the same thing 3 days later!!!! Someone's death is already such a traumatic time, you made it way much harder. How you managed my order, let me reach you first and ignored my 2 last messages is completely inappropriate. It has been extremely unpleasant doing business with you and I will give zero star. This email, will be my Google review. All the contact informations, cellphone numbers were submitted with the purchase, therefore you could have call easily or go to the appartement number I gave you with the order. Thank you for the refund and not thank you for the very poor service and all the follow ups I waisted my time doing with you.”

Helpful Report

Posted 1 month ago

“Awful. I ordered gift basket, flowers and sparkling wine for my daughter birthday. They did not deliver flowers and sparkling wine, did not delivered on Saturday and offered $20 credit. I am out $100. I see now terrible reviews and same experiences of customers all over the world. I am in Canada and will be filing a compliant with BBB and along my credit company to launch a dispute.”

Helpful Report

Posted 1 month ago

“Terrible they did not arrive on time for a funeral. Spoke to an agent who tracked it and said would refund then they did not! Terrible do not buy from this company I should have read reviews prior to ordering!”

Helpful Report

Posted 1 month ago

“If I could rare them a 0 I would! Horrible horrible horrible company!!!! Never ever will I order from you again! Ordered flowers on Saturday Jan 17th for a family member in hospital and paid for same day delivery which didnt get delivered then I speak to someone who tells me they will upgrade my order and deliver them by tuesday Jan 20th ... Jan 20th comes at 9pm says delivered so I ask my family member if she got them and no she didnt so I call on Jan 21st and they tell me it was a mistake on their end and will be delivered today... 10 mins later it says delivered again but still no flowers in my family members room. I call them again they tell me 1st they cant transfer me to a supervisor, they were handed and signed to someone not my family member and are investigating and wont have an answer for me until 1-3 hrs later and on top of that wont even give me a refund! The reps I've spoken to are rude and not empathetic either 😡😡😡 the worst customer service I have ever seen!”

Helpful Report

Posted 1 month ago

“First set of flowers were delivered to some place in Ontario, for no explanation. Second set of flowers got to the Alberta target, many cold days late. Wilted, moldy - straight into the garbage. And now no response from Bloomex at all. This place is very untrustworthy and unhelpful. Find a local flower shop instead and at least support a small local business while your target recipient enjoys their flowers. We will never buy from Bloomex again.”

Helpful Report

Posted 1 month ago

“Flowers arrived in poor shape from Toronto branch. Flowers shipped via Purolator and left at front door without ringing the bell in December. See the waybill noted a date of Dec 14th and the delivery was Dec 16th. Hard to believe a florist would use an overnight courier. Bloomex customer service didn't respond to my email inquiries and see they don't have a review section on their website. Highly recommend you don't use them.”

Helpful Report

Posted 1 month ago

“The first time I used Bloomex, I was very disappointed, ordered $100+ but they delivered crappy flowers. I thought it was just a mistake, after a year,I didn’t learn my lesson I ordered 2nd time , also worth $100 and delivered wrong flowers , cheaper one with no card message written. The most embarrasing part, those white premium flowers supposed to be for my friend whose father passed away, they sent different colors ugly flowers with a chocolate that I didn’t order that has a print ‘ Be Happy’ , it’s good I was there to console my friend and I asked her who these flowers came from and she said , from me. I wouldn’t have known if I didn’t come see my friend. I was so embarrassed. I called Bloomex and they said that they ran out of white flowers and emailed me about this but I didn’t receive any email, I knew right away that she was lying and I was really mad since this was the 2nd time they did to me, I will never ever use Bloomex anymore. I even emailed them my order#, the photo of the wrong flowers they sent as requested by them but never gotten a reply. I never checked the reviews before ordering.”

Helpful Report

Posted 1 month ago

“I would give a -(Minus) if it were provided. Not only did I not receive the " Christmas Glory Supersize " ( which was a beautiful Christmas floral arrangement ) I received a poorly repackaged pile of random chocolate items for which I paid $85.26 plus express fees of $14.99 for delivery before Christmas. It arrived at 9 pm on Dec.31 !! When I contacted them on Jan 3rd I was told they had to substitute my order due to inability to ship my order and would give me a store credit. It was my first and last time dealing with Bloomex.”

Helpful Report

Posted 1 month ago

“My Christmas arrangement was delivered to my mother at a nursing home they came frozen solid and the red carnations were broken. The next day once thawed the white carnations were broken and flowers were dead. I sent an email with picture to Bloomex and they stated “ met their standards” very low standards. I found out these flowers travelled in the back of truck for over 6 hours. This was a total waste of money and I requested a refund, bloomex will only provide an instore credit, which I am unable to get to store. I had ordered their Christmas best seller and had it upsized, and looked nothing like pictures. Shame on you bloomex for having such poor quality, will not be a repeat customer.”

Helpful Report

Posted 1 month ago

“This company is a scam! They do not deliver what you purchase. Their customer service is a joke. They DO NOT CARE AND AFTER MANY EMAILS AND CALLS, still no response. DON'T USE THIS VERY BAD COMPANY.”

Helpful Report

Posted 1 month ago

“Late. Arrangement ordered for recent death in the family ( blue) arrived with bright pink flowers that looked sparse and few. Complained snd never received any response. DONT USE THUS FLOWER DELIVERY SERVICE!!”

Helpful Report

Posted 1 month ago

“DO NOT USE THIS COMPANY!!!! false & misleading advertising, I have reported them to fair trading. Flowers recieved are not anything like advertised. See below photos of what is advertised on this website compared to what was recieved”

Bloomex 1 star review on 5th January 2026

Helpful Report

Posted 1 month ago

“Terrible service They ruined my birthday, didn't deliver the flowers on the right day, and rescheduled the delivery without even asking me, to a day when I wouldn't even be at the hotel anymore. The Indian guy from customer support lied that he canceled the order, but in reality, he didn't. It's simply disgraceful. And they don't return the money.”

Helpful Report

Posted 2 months ago

“Bloomex is a scam. Dead flowers, wrong replacement, misleading photos, and zero response after multiple attempts to contact them. I’ve contacted my credit card company for a chargeback and reported Bloomex to the Better Business Bureau. Avoid.”

Helpful Report

Posted 2 months ago

“If I could give zero stars I would.. I live 7 hours from my mom stepdad and grandma well I sent a basket $130 on Dec 23 after 12 pm with promised same day delivery which I really did not expected because I have done it before and they messed up so not the first experience so as I expected not delivery so I wait for it to get there on christmas eve still didn't show up so I ask after christmas to just cancel now since it was for the dinner they had no we can't do that so its now going in to January 1st tomorrow still no basket no refund and not an answer or a call back so basically had 130 stolen from Bloomex never use this company if you value your money..”

Helpful Report

Posted 2 months ago

“They took my money and did not deliver the flowers. I have been on hold for over 2 hours on their “customer service” line and no one has picked up. I suspect this company is fraudulent - do not use!”

Helpful Report

Posted 1 month ago

“I placed an order on the 23rd for the 24th. On the 24th they sent me an email saying they can't deliver until the 30th. They refused to send my money back and didn't deliver the 24 roses I paid for. DO NOT use Bloomex”

Helpful Report

Posted 2 months ago

“Ordered a basket of flowers for Xmas and they sent something totally different. If it’s not available, then take it off the site for ordering. Or put out of stock!! Pictures below. It’s the one I ordered and then this is what they sent!”

Bloomex 1 star review on 30th December 2025

Helpful Report

Posted 2 months ago

“Fraudsters. Photos and descriptions on the website do not match what they deliver. They have the right to substitute flowers due to seasonal availability, which is fine, but what they tend to do is just eliminate flowers with no substitution. We have ordered twice in my household and both times what was delivered was an embarassment. They only offer store credit and no refunds (even partial) but honestly it's best to just not use this company.”

Helpful Report

Posted 2 months ago

Bloomex is rated 1.3 based on 478 reviews