Bloomex Reviews

Name: Bloomex
Rating: 1.33

1.3 Rating 362 Reviews

8 %

of reviewers recommend Bloomex

Company Reviews

Questions

Metrics

1.3

Based on 362 reviews

Shipping & Delivery
Delivery Methods	Courier, Own Driver
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 40%
Accurate And Undamaged Orders	Greater than 50%
Customer Service
Communication Channels	Telephone, Email, Live Chat
Queries Resolved In	Under An Hour
Customer Service	1.6 out of 5
Returns & Refunds
Refunds Process	Difficult

Visit Website

Write Your review

Tell us how Bloomex made you happy

Minimum 10 characters

Would you like to add a photos or videos?

Strengthen your review by uploading photos & videos.

Drag files here or browse

(Supported files: jpg, png, mpeg, ogg, mp4 & webm)

What's your name?

Leave this blank if you'd like to publish your review anonymously.

(Optional)

What's your email?

We need your email address to verify that your review is genuine

Please note that we may share your email with the company to verify your order.

156

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Terrible, do not waste your money”

Helpful Report

Posted 2 weeks ago

“Sent some gorgeous roses yesterday, she loved them”

Helpful Report

Posted 3 weeks ago

“Promised local delivery, in the end send via courrier mail, delayed, and customer service was extremely rude. Wouldn't recommend at all, didn't want to cancel or refund order to I had to do a chargeback”

Helpful Report

Posted 3 weeks ago

“I paid extra for a next day delivery and 2xextra flowers. They were a day late, didn't have the flowers in stock, promised a "Designer" bouquet as compensation and "gourmet" chocolate. A wilted sad looking bouquet showed up. Not designer, no extra flowers and dollar store cookies. When I sent in a complaint they offered no compensation and sent a generic AI generated email in response. Save your money. Go to the grocery store. You will get better flowers there. Or support your locL florist like I should have.”

Helpful Report

Posted 1 month ago

“I paid extra for morning delivery. I called 3 times to see when it would arrive. They hung up on me. It came at 8.40 pm.no compensation. Do not order there. Terrible service!never again!”

Helpful Report

Posted 1 month ago

“The arrangement was small despite paying an upsizing option Only half the describe flowers were used. Sparse and not at all like the website picture.”

Helpful Report

Posted 1 month ago

“I am a very loyal Bloomex Florist cutomer and I have senr in review before, but I just wanted to thank them once more for such kindness and beautiful eternity wreath they created for my cousins memorial. It was magnificent , elegant , delivered promptly and at such a challenging time for the family, this was so much appreciated. For all my experiences of sending arrangements for various events , Bloomex has never disappointed me. I just wanted to acknowledge my sincere appreciation once again..Thank you so very much !”

Helpful Report

Posted 2 months ago

“I have ordered from bloomex 2 times. One was for my manager because she lost her mother. The flowers arrived 3 days later then the actual delivery date and it was falling apart. It looked so cheap. I was so embarrassed. 2nd time was for my goddaughter 16th bday. I ordered deluxe and it had just carnation. It looked nothing like the picture. Please do not waste your money. Just to make up for my Goddaughter situation, I went to costco, bought 2 dozen roses and wrapped it myself and delivered it. I wish I can give bloomex zero.”

Helpful Report

Posted 2 months ago

“I was told, after making payment on a purchase, that the same arrangement could not be supplied. I should have been warned about this before payment was made. The $70 arrangement that was actually sent appeared to be worth no more than a small $10 arrangement you would buy in a supermarket. After the recipient sent a photo, I was flabbergasted. MOST CERTAINLY NOT IMPRESSED!!!!! Also delivered a day late.”

Helpful Report

Posted 2 months ago

“I ordered a bouquet with Bloomex but I’m not satisfied at all. First of all, the customer care doesn’t answer : I was sent a link to follow up my order but since it didn’t work I asked for an alternative but didn’t receive any answer. Secondly, in the delivery instructions I clearly said to deliver the bouquet at a specific time and it wasn’t respected (what if the recipient hadn’t been at home out of that timeframe?) and to call the person, which wasn’t done. In fact, the bouquet was left at the door and anyone could have taken it. Luckily someone took it and gave it to the recipient. I won’t use this company again.”

Helpful Report

Posted 2 months ago

“I wish I would have read the reviews before ordering. I have had nothing but a nightmare trying to deal with customer service. I ordered a bouquet that states a wide variety of colors. What was sent was cheap all red flowers. It looked like a Valentine's Day bouquet. It was a congratulations occasion. It was a day late getting to the destination and was left outside for the recipient...in a very cold climate. I messaged many times. The customer service reps are not allowed to stay on a call for more than 10 minutes. They said I had to call back to discuss my complaint further. Never will I buy from Bloomex again!”

Helpful Report

Posted 2 months ago

“My friend sent me flowers from Bloomex. The arrangement was so so, looked cheap, unprofessional, and not aesthetically pleasing. The next day, half the petals fell off on one of the roses, and another rose had a droopy head. On investigation, the head was snapped off sometime ago as the stem already turned dry and black. So the arrangement was 66% junk. The message was printed on a cheap, crinkled piece of paper, semi glued to the inside of the card. It was very cheaply done . I will not tell my friend because it would be embarrassing. Bloomex is counting people not speaking up no matter how poor the quality of the gift no doubt. So, I will never send Bloomex flowers myself.”

Helpful Report

Posted 2 months ago

“Horrible the bouquet sent was not the one I ordered, it came 4 days late of my anniversary, the flowers were wilted and damaged frozen into a block and delivered upside down, I called to express my dissatisfaction and was offered in store credit to buy a perishable food basket. I then asked to speak to a supervisor and was told they would call me back and its been 6 days with no return call THEY RIPPED ME OFF !!!!”

Helpful Report

Posted 2 months ago

“My order was received on time. However, it looked NOTHING like the photo on their website. When I contacted the company, this is the response I got. "Upon reviewing the provided pictures, we confirmed that the arrangement you received adhered to our policy and item description. While we strive to source flowers that closely resemble the images on our website, variations may occur due to differences in computer monitors and natural variations in crops. Additionally, flowers may shift during transportation or vary in appearance depending on the angle of the photograph. Nevertheless, the florist maintained the design and color scheme of the arrangement, resulting in a fresh and beautiful presentation" Very disappointed and won't use Bloomex again. The item sent was more than a variation, it was nothing like the one on the website. Lesson learned”

Helpful Report

Posted 2 months ago

“Their customer service was okay. But unfortunately, I got frozen flowers when they were delivered and I’ve been waiting over 10 days for a replacement. The warehouse sucks.”

Helpful Report

Posted 2 months ago

“I concur with the comments that Bloomex is a scam. Once you've ordered once they call you again each year to sell to you again no matter how poor their product and service was/is My last ordered was not hand-delivered, in fact it was left at the front door when it was -30 outside. They also provided no refund for the frozen flowers.”

Helpful Report

Posted 2 months ago

“Quality of the flowers was terrible they were for my mother’s 84 birthday she was very disappointed . Bloomex did say they will send out more but that doesn’t change anything.”

Helpful Report

Posted 2 months ago

“CHEAP FLOWERS The flowers I saw and the flowers that were delivered were not even close to the same. I could have bought a beautiful bouquet at WALMART compared to what I paid for. I sent an email to “we are” no answer!! You have lost a customer and I will make sure to tell all my friends!”

Helpful Report

Posted 2 months ago

“I ordered the Enchanted Cottage for a relative in the St Boniface Hospital Wpg. Instead of delivering white and purple flowers, Bloomex delivered half dead red and orange carnations. I called and voiced my concerns but I was blown off. DO NOT ORDER ANYTHING FROM THIS COMPANY!!!!!! NEVER AGAIN.”

Helpful Report

Posted 2 months ago

“I ordered flowers for Valentine’s Day they never showed up wasted 5 hours on the ph plus played ping pong emailing they lied the address was wrong I finally went to 12 raglan rd auburn and demanded my money back which happened straight away would not recommend them”

Helpful Report

Posted 2 months ago

Bloomex is rated 1.3 based on 362 reviews