I have never been more disappointed in flowers than those I received from Bloomex yesterday. They were ordered as a birthday arrangement and what I received was dark, red carnations, yellow moms and a couple of purple moms thrown in there. It was not an arrangement it was a bouquet of flowers tied together with an elastic. I have contacted Bloomex and they say thank you for understanding . They have the right to change the order and they state that on their website. I find it distressing to think that I paid $100 and got a funeral arrangement instead of a celebratory arrangement for a 75th birthday. I contacted them immediately and they offered absolutely nothing in compensation and said they were in their right to change the flowers. At all costs avoid Bloomex. I could've taken that hundred dollars and And bought more appropriate flowers at the local grocery store. Lesson learned.