I wish I had read these reviews before ordering a bloom basket for my daughter-in-law. My invoice states the city where it was to be delivered, plus the town was spelled out during the ordering call, yet they tried to deliver in Calgary, then claiming that the address given doesn't exist. They got the address wrong yet I'm being denied a refund. They're offering a store credit which is the last thing I want. I'm out $72, my daughter-in-law, a first time mom, never received my gift. I plan to continue the fight being that I can easily prove that they messed up. Fingers crossed!