Just got my order. I'm feeling deceived.
The bouquet itself looks awful and nothing even close to what they advertise on the website. Paid an extra 10 CAD to "supersize" it. Daisies withered, roses ugly.
For an extra 10 CAD bought a clear vase and got this atrocious "dollar store" purple vase with large Bloomex writing on it. Why would anyone like such branding on paid merchandise? Teddy Bear has a branding too, it didn't on the picture on the Bloomex website.
Reached to customer support and they answered that the arrangement I received was in accordance with their policy, but they willing to give me some in-store credit (I didn't get it yet).
Why would I ever want to buy something from them?
I asked if I can return the order, but didn't get any response yet.
I would be much more satisfied just by buying a bouquet at my local convenience store.
Do not do business with them!