I only gave it 1 star because I can't give 0. I ordered flowers for my best friend to lift her spirits and was so excited to find a beautiful lavender bouquet on the website. Once received, I saw that it looked nothing like the picture on the website where the picture had included a few lavender roses and the bouquet received only had one rose in a very different color. The flowers were in poor condition and when I advised the company by showing them pictures of what was received, they said they're within their policies and apologize for my unfortunate experience but at the end of the day, was not willing to do anything to rectify the situation. Horrible horrible customer service. I will never buy flowers from here again > :( Please save your money! There are so many other competent florists who care about their customers, Bloomex definitely isn't one of them. I have attached pictures of the flowers on the website and what was received. You will see, they look nothing alike!