I chose a gift basket that was supposedly worth over $200 but it was on "sale" so I supersized it for an additional $30. It came with only the number of items in the standard basket so NO supersize at all. I literally could have gone to Dollarama and for half the price had more items same quality as came. When I reached out to them, they said sorry (but not sorry) no explanation for the lack of supersizing. I requested a full refund for the complete return of the basket in the same condition as it arrived 30 minutes earlier. Again sorry (but not sorry) no refunds or exchanges. I had not used Bloomex before and NEVER will again. BUYER BEWARE!