I ordered flowers for a celebration of life to be held in Arnprior 1 week prior just to get a call the same day, after the time they were suppose to be delivered, to tell me that they were unable to deliver the flowers. Never even got to know the reason. This is unacceptable. They did offer to deliver the flowers at a home address but this was for a colleague and I did not know her address. I asked for a full refund on the Monday. Hopefully they will grant it. I will never order from BLOOMEX again. They are unreliable.
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