Still waiting for an order to be delivered that was supposed to be out yesterday morning. I have called now 3x and get nothing to provide me any confidence this will ever occur. Tonight I asked to cancel it and get my money refunded, was told that is not going to happen. Apparently an attempt to deliver did happen yesterday, there was no answer, so no refund. Save yourself a lot of frustration and money - do not use Bloomex!!!! This was to cheer my Aunt up after knee surgery, seriously disappointing!!!! I should add I have used Bloomex previously for three different orders and they were all delivered as promised, not sure what is going on; lost hope of these ever getting delivered.