I have just been informed that Bloomex is issuing a $20 credit. THIS IS UNACCEPTABLE. We do not want ANY CREDIT with this trash business.
Their “customer care” team is useless. I have been trying to deal with them for the last SEVERAL DAYS after my Bloomex order arrived ROTTEN and DAMAGED. Bloomex is STEALING from customers. I am horrified that a company would do this. It is UNACCEPTABLE and UNETHICAL. No one has contacted me about a full refund and it has been DAYS since I issued my complaint. I am appalled that a company could have this poor of customer service. They claim that the quality of the flowers “complies with our policy”. See the photos below for the absolute garbage I was sent and charged $50!!!! They were immediately thrown into the trash bin. Disgusting. What a FRAUDULENT COMPANY.