I wish I would have read the reviews before ordering. I have had nothing but a nightmare trying to deal with customer service. I ordered a bouquet that states a wide variety of colors. What was sent was cheap all red flowers. It looked like a Valentine's Day bouquet. It was a congratulations occasion. It was a day late getting to the destination and was left outside for the recipient...in a very cold climate. I messaged many times. The customer service reps are not allowed to stay on a call for more than 10 minutes. They said I had to call back to discuss my complaint further. Never will I buy from Bloomex again!