I ordered two different gourmet gift baskets from Bloomex: 1. The Treasures of Tuscany – filled with premium Italian treats like truffles, biscotti, and wine & cheese biscuits. 2. The Birthday Gourmet Collection I – a birthday-themed basket with high-end chocolates, snacks, and a birthday card/balloon. What did Bloomex send? Two identical fruit baskets. That’s it. No chocolates. No themed packaging. No gourmet items. Just a bunch of random fruit in cellophane with a bow. This was for a birthday celebration and a special thank-you gift, and instead, I got something I could’ve grabbed at the corner store. Embarrassing doesn’t even begin to describe it. This is not a mix-up — it’s false advertising and pure neglect. They ignored the actual items I paid for, gave zero heads-up or explanation, and delivered a completely different product – twice. I paid over $100+ expecting quality and presentation, and what I got looked like an afterthought. Never again. You’ve lost my trust and business. Avoid Bloomex unless you enjoy being disappointed, and overcharged. Below is what I order vs what I got. It’s kinda hilarious to be honest. They thought I wouldn’t ask