I ordered flowers June 2 to be delivered June 3, at 5PM on June 3 they still hadnt been delivered. I sent a chat in the online chat and they tell me that they had been delivered. My daughter had opened the doors to her new business that day and I couldnt be there in person, so these were important to me to have there upon opening. She never received them until she returned to the office on June 4, the flowers were wilted and dead, I asked for a full refund and am being told that they will offer a $30.00 credit- I will NEVER order from Bloomex again so a credit is not satisfactory at all! I would definitely never order from them or recommend them to anyone.